Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony C. Donaville

Brentwood,CA

Summary

Dedicated and personable customer service professional with 4+ years of experience delivering high-quality support in fast-paced environments. Skilled in resolving customer inquiries, handling complaints with professionalism, and ensuring client satisfaction across phone, email, and in-person interactions. Known for strong communication skills, empathy, and a proactive approach to problem-solving. Committed to creating positive customer experiences that foster loyalty and trust.

Overview

4
4
years of professional experience

Work History

Pt Key Holder / Shift Lead

Under Armour
Livermore, CA
08.2024 - Current
  • Managed opening and closing procedures for retail operations.
  • Supervised team members during shifts to ensure effective performance.
  • Assisted customers with inquiries and resolved issues promptly.
  • Maintained inventory levels through regular stock checks and organization.
  • Trained new employees on store policies and procedures effectively.
  • Collaborated with management on promotional strategies and initiatives.

Sales Associate

Crocs
Livermore, CA
04.2023 - 08.2024
  • Assisted customers in selecting products and providing product information.
  • Maintained cleanliness and organization of sales floor and merchandise displays.
  • Processed customer transactions accurately using point-of-sale systems.

Visual Service Officer

Bloomingdales (Vsa)
San Francisco
11.2021 - 03.2023
  • Monitor sales floor for 8+ hours
  • Provide good source of communication
  • Provide precise information to correct officials
  • Experience with electronics (Security Cameras
  • Experience in Word.exe / Outlook
  • Provide correct visual information to officials
  • Monitoring sale associates/consumers to promote safe and healthy work environment
  • Prevent loss of merchandise

Education

High School -

Mountain House High School
Tracy, CA
01.2021

Associate of Arts - Criminal Justice

Los Medanos College
Pittsburg, CA

Skills

  • Inventory management
  • Customer service
  • Point-of-sale systems
  • Loss prevention
  • Store operations
  • Conflict resolution
  • Sales reporting
  • Problem solving

Timeline

Pt Key Holder / Shift Lead

Under Armour
08.2024 - Current

Sales Associate

Crocs
04.2023 - 08.2024

Visual Service Officer

Bloomingdales (Vsa)
11.2021 - 03.2023

High School -

Mountain House High School

Associate of Arts - Criminal Justice

Los Medanos College
Anthony C. Donaville