Elena Diaz
Miami,Florida
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven and resilient in developing teams while improving processes and increasing productivity.
Overview
24
24
years of professional experience
Work History
Operations Manager
Elite Lending, LLC
10.2023 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing effective, clear communication and addressing concerns promptly.
- Established positive and effective communication among staff and organization leadership.
- Introduced new methods, practices, and systems to improve overall process.
- Led weekly team building meetings.
Business Development Director/Marketing Manager
First Origin
01.2022 - 10.2022
- Increased client base by implementing strategic business development initiatives and fostering long-lasting partnerships.
- Enhanced company revenue by identifying new market opportunities and executing targeted sales campaigns.
- Mentored junior team members, facilitating their professional growth and increasing overall team performance.
- Increased brand awareness by developing and implementing strategic marketing.
- Boosted performance through the creation of engaging promotional materials and targeted audiences.
- Managed social media accounts for optimal audience engagement and increased online presence.
1st Grade Teacher/ESOL
Miami Dade County Public Schools
01.2007 - 01.2021
- Lesson Plans, Electronic Gradebook, Assessments for student achievement, Collaborative planning with grade group, Adjusted curriculum to needs of students, Attended professional development workshops
Advanced Internship/K, 1, 2 Teacher
St. Lucie County Public Schools
01.2005 - 01.2007
- Project Child Program, Lesson Plans, Recorded and reported student achievement, Adjusted curriculum to needs of students, Rosetta Stone afterschool tutorial program, Attended professional development workshops, New Teacher Orientation/ August 2006, Reading First Academy/July 2006, School Site professional development workshops
Paraprofessional
Miami Dade County Public Schools
01.2000 - 01.2005
- Worked with small groups, One to one instruction-math and reading, Assisted with classroom management, Recorded and reported student achievement, Helped with classroom organization
Education
Bachelor of Science in Elementary Education with ESOL Endorsement -
Florida International University
01.2005
Associate Degree in Science -
Miami Dade Community College
01.2003
Received Diploma -
Our Lady of Lourdes Academy High School
01.2000
Skills
- Fluent in English and Spanish
- Organized and excellent time management skills
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Customer Service-excellent communication skills
- Business Development
- Staff Management
Timeline
Operations Manager
Elite Lending, LLC
10.2023 - Current
Business Development Director/Marketing Manager
First Origin
01.2022 - 10.2022
1st Grade Teacher/ESOL
Miami Dade County Public Schools
01.2007 - 01.2021
Advanced Internship/K, 1, 2 Teacher
St. Lucie County Public Schools
01.2005 - 01.2007
Paraprofessional
Miami Dade County Public Schools
01.2000 - 01.2005
Bachelor of Science in Elementary Education with ESOL Endorsement -
Florida International University
Associate Degree in Science -
Miami Dade Community College
Received Diploma -
Our Lady of Lourdes Academy High School
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