Elena Gomez-Lerma

• Established efficient filing systems to optimize document retrieval and storage.
• Welcomed visitors professionally, addressing inquiries and guiding them to appropriate personnel.
• Maintained an organized front desk while managing files, developing spreadsheets, and processing reports.

Managed Costco Membership system for accurate member information updates.

• Promoted membership benefits to enhance customer engagement and retention.
• Demonstrated adaptability in fast-paced environments to meet challenges.
• Collaborated with team members while achieving independent performance success.

Oversaw inventory management across 53 locations for dry foods.

• Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.

Directed staff in Membership to enhance Costco Memberships and boost credit card promotions.

• Processed workers' compensation claims checks for injured workers efficiently.
• Conducted thorough copying of all correspondence related to court orders.
• Managed incoming phone calls to facilitate communication and address inquiries.