Hi, I’m
Elena Grigoryan
Willow Grove,PA
Summary
Results-driven Financial Specialist focused on client relationship management and revenue enhancement. Develops tailored financial solutions and fosters strategic partnerships to drive sales performance. Enhances client retention through exceptional service and compliance, leveraging strong communication and conflict resolution skills.
Overview
1
Language
1
Certification
15
years of professional experience
Work History
PNC Bank
Senior Banker
04.2019 - 09.2025
Job overview
- Developed new business through relationship-building, community outreach, and referral partnerships.
- Advised clients on complex banking products, account features, and credit options with clear compliance guidance.
- Reviewed financial needs and structured tailored solutions across consumer and small business offerings.
- Partnered with branch teams to drive sales performance, service quality, and client retention.
Bankers Life and Colonial Penn
Licensed Insurance Agent
08.2017 - 04.2019
Job overview
- Advised prospects on life, health, and supplemental insurance options aligned with financial goals.
- Conducted needs assessments to recommend appropriate coverage and policy combinations.
- Built referral-based client pipelines through phone outreach, follow-up, and relationship development.
Ultrabeauty Day Spa and Salon
Manager
03.2011 - 08.2017
Job overview
- Directed daily spa and salon operations, ensuring consistent service flow and client satisfaction.
- Supervised stylists, estheticians, and support staff, reinforcing standards and accountability.
- Managed retail inventory, ordering, and product merchandising to maintain stock availability.
Education
Temple UniversityPhiladelphia, PA
Bachelor of Science from Accounting
05-2027
Skills
- Client management
- Revenue and profit growth
- Cross-selling products
- Portfolio management
- Operational efficiency
- Analyzing data
- Credit risk assessment
Certification
- CNP - Certified Notary Public (Expires June 12, 2028)
2025 Market All-Star (PNC Bank)
Achievement earned by top revenue producers in the Philadelphia, Delaware and South Jersey market.
Languages
Russian
Native or Bilingual
Timeline
Senior Banker
PNC Bank
04.2019 - 09.2025
Licensed Insurance Agent
Bankers Life and Colonial Penn
08.2017 - 04.2019
Manager
Ultrabeauty Day Spa and Salon
03.2011 - 08.2017
Temple University
Bachelor of Science from Accounting