Elena Groube
Alexandria,VA
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged fast and efficient service skills at Burgerfuel NZ, excelling in a high-pressure environment. With a knack for money handling and an engaging personality, consistently fostering positive customer experiences and maintained rigorous cleanliness standards, setting a benchmark for excellence in fast food service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Friendly and outgoing Bark Ranger with a love for dogs who is devoted to keeping animal environments safe, secure and clean.
Overview
4
4
years of professional experience
Work History
Bark Ranger
Bark Social
09.2024 - 11.2024
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Provided exceptional customer service at entrance stations, answering questions, and offering assistance.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
Fast Food Worker
Burgerfuel NZ
06.2022 - 12.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Processed orders on POS system and accepted cash and charge payments.
- Accurately operated cash register to process customer payments. Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Fast Food Cashier
Fedup Restaurant and Takeaway
10.2020 - 12.2022
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Served as a reliable employee with consistent punctuality and attendance record, setting an example for colleagues to follow suit.
Skills
- Positive attitude and enthusiasm
- Fast and efficient service worker
- Patience and Empathy
- Engaging personality
- Listening and Comprehension
- Reliable and punctual
- Accustomed to shift work
- Compassion for animals
- Dog handling
- Scheduling flexibility
- Behavior monitoring
- Positive attitude
- Punctual and reliable
Timeline
Bark Ranger
Bark Social
09.2024 - 11.2024
Fast Food Worker
Burgerfuel NZ
06.2022 - 12.2022
Fast Food Cashier
Fedup Restaurant and Takeaway
10.2020 - 12.2022
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