Elena Holland-Filatova
Decatur,GA
Summary
Highly adaptable and customer-focused professional adept at thriving in fast-paced environments. A collaborative team player and creative problem-solver. Exceptional interpersonal skills and effective time management capabilities round out my skill set.
Overview
9
9
years of professional experience
Work History
CAREER BREAK
Volunteer At Local Community Centers
11.2023 - Current
- Refugee Support: Collaborated with New American Pathways, assisting refugee families in their transition to the United States;
provided language support (Russian) during crucial moments. - Food Bank Volunteer: Volunteered at the Latin American Association and Grady Memorial Hospital
Contributed to improving health outcomes by ensuring the community and patients had access to nutritious food; assisted with food distribution, education, and transportation.
CAREER BREAK
Stay-At-Home-Parent
03.2021 - Current
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
Bakery
Entrepreneurship
02.2019 - 04.2021
- Developed strong time management and problem-solving skills to meet deadlines
- Cultivated a loyal customer base through excellent product quality and exceptional customer service
- Complied with health and safety codes to protect staff and customers.
- Demonstrated strong financial acumen by budgeting, tracking expenses, and ensuring profitability
- Innovated baking techniques, resulting in an expanded and diverse product line
- Participated in local food markets and events to showcase products and expand brand visibility
- Adapted to evolving market trends and implemented effective marketing strategies
Academic Advisor Assistant
Brigham Young University
01.2015 - 12.2017
- Provided crucial administrative support to academic advisors
- Maintained confidentiality of sensitive student information
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Organized academic advising events, workshops, and orientation programs
- Contributed to assessing the effectiveness of advising services
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Bachelor of Intercultural Studies -
Brigham Young University
Laie, Hawaii12.2017
Associates of Arts and - Sciences
Brigham Young University
Laie, Hawaii12.2017
Skills
Excellent Customer Service
Safety Awareness
Interpersonal Skills
Communication
Cultural Awareness
Flexibility and Adaptability
Languages
Hobbies
Traveling, hiking, running, developing new recipies
Timeline
CAREER BREAK
Volunteer At Local Community Centers
11.2023 - Current
CAREER BREAK
Stay-At-Home-Parent
03.2021 - Current
Bakery
Entrepreneurship
02.2019 - 04.2021
Academic Advisor Assistant
Brigham Young University
01.2015 - 12.2017
Bachelor of Intercultural Studies -
Brigham Young University
Associates of Arts and - Sciences
Brigham Young University
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