Summary
Overview
Work History
Education
Skills
Custom Section
Volunteer Experience
References
Timeline
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Elena Horodinca

Elena Horodinca

Cluj-Napoca,Romania

Summary

Highly organized and adaptable individual, with over 6 years of experience in event coordination and high-profile client support. Skilled in managing complex schedules and last-minute problem-solving in fast-paced environments. Proven ability to anticipate needs, handle confidential matters with discretion, and provide seamless support to executives, artists, and teams.

Multilingual, with strong communication skills to liaise with international clients and teams. Experienced in working across major festivals and corporate settings, ensuring smooth operations and high-level service.


Overview

7
7
years of professional experience

Work History

Artist Liaison Manager

UNTOLD & NEVERSEA
04.2024 - Current


  • Develop and implement an Artist Liaison recruitment plan, review applications, conduct interviews and select suitable candidates for different roles.
  • Prepare accurate performance reports by meticulously tracking relevant data points post-event
  • Anticipate and address artists' needs, troubleshooting on-site issues, and foster positive experience that allows them to focus on their performance
  • Oversee artist hospitality, assist with contractual obligations, and work closely with production staff to ensure that all requirements are met
  • Work in close coordination with media and production teams on space reservations and content capture needs

Director of Event Operations

ANFA Services
12.2023 - Current
  • Enhanced client satisfaction by delivering high-quality events, ensuring all objectives were met on time and within budget.
  • Led training sessions for staff members on best practices in event operations management, empowering them to handle higher-level responsibilities independently over time.
  • Conducted thorough post-event analysis to identify areas of improvement, incorporating feedback into future planning processes.
  • Ensured compliance with safety regulations and risk management protocols, minimizing potential liabilities during events.
  • Reduced event costs through effective negotiation with vendors and optimizing resource allocation.

Artist Liaison

UNTOLD / NEVERSEA / ELECTRIC CASTLE
08.2018 - Current
  • Facilitated prompt issue resolution by serving as a liaison between artists and production teams.
  • Streamlined communication between artists, managers, and event organizers for smooth event execution.
  • Coordinated travel arrangements and accommodations, ensuring timely arrivals and comfortable stays for artists.
  • Built strong relationships with artists and management teams, fostering a positive working environment.
  • Enhanced artists' experiences by efficiently managing their schedules and catering to individual needs.

Operation Compliance Specialist

YARDI Systems Inc.
04.2023 - 03.2025
  • Responding to customer compliance questions submitted via chat and email by clarifying information, researching issues, and providing answers to customer compliance
  • Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits
  • Using strong follow-up skills to ensure appropriate action is taken to resolve outstanding inquiries or problems
  • Maintaining the highest level of service and client satisfaction, while increasing team productivity by 30%

Location Production Assistant

Mr. Beast
07.2024 - 07.2024
  • Maintaining shooting location, ensuring seamless workflow, and addressing logistical needs of crew
  • Managing crowd control and addressing last-minute production needs
  • Responsible for helping to maintain safe and organized environment for cast and crew by overseeing location cleanliness, monitoring access points, and coordinating with location owners or managers
  • Assisting with transporting equipment, and communicating location-specific protocols to crew members

Education

Master's Degree - Forensic Investigation and Criminal Psychology

"Titu Maiorescu" University
07.2022

Bachelor of Arts (Hons) - Criminology with Security Studies

Birmingham City University
07.2021

Baccalaureat Diploma - Mathematics and Computer Science

"Nicolae Balcescu" High School
07.2017

Skills

  • Data analysis
  • Multilingual
  • Analytical and critical thinking
  • Problem-solving aptitude
  • Interpersonal relationships
  • Event staffing, volunteer and HR organization
  • Time and Deadline management
  • Scheduling and coordination
  • Artist and Client Management
  • Risk assessment and Safety regulations

Custom Section

  • UK Pre-Settlement Status & NiNO
  • USA B1/B2 Visa
  • Canada eTA Visa

Volunteer Experience


  • MASSIF 2024 - Artist Liaison
  • SAGA 2023 - Access
  • NEVERSEA 2019 - Merchandise
  • Cadet Leader, Volunteering Service, West Midlands, United Kingdom (2021)
  • Production Assistant, Romanian National Opera (2016)

References

Andreea Ilyes, Guest Manager

andreea.handrea@untold.com

-

Andrei Agudaru, Angel Manager

andrei.agudaru@gmail.com

-

Sabina Damian, Advancing Coordinator

sabina.damian@untold.com

Timeline

Location Production Assistant

Mr. Beast
07.2024 - 07.2024

Artist Liaison Manager

UNTOLD & NEVERSEA
04.2024 - Current

Director of Event Operations

ANFA Services
12.2023 - Current

Operation Compliance Specialist

YARDI Systems Inc.
04.2023 - 03.2025

Artist Liaison

UNTOLD / NEVERSEA / ELECTRIC CASTLE
08.2018 - Current

Bachelor of Arts (Hons) - Criminology with Security Studies

Birmingham City University

Baccalaureat Diploma - Mathematics and Computer Science

"Nicolae Balcescu" High School

Master's Degree - Forensic Investigation and Criminal Psychology

"Titu Maiorescu" University
Elena Horodinca