Elena Klodnicki
Cocoa,Florida
Summary
Personable self-motivated team player with strong attention to detail and years of experience in food service and guest service environments. Effective at meeting safety and sanitary standards, and proficient in operating equipment, handling chemicals and restocking supplies. Organized and resourceful with excellent time management skills. Adept at cleaning spaces efficiently while working independently or coordinating within a group, bringing 30+ years of related experience.
Overview
30
30
years of professional experience
Work History
Guest Services Agent
MLSBC Cruises
01.2020 - Current
- Responsible for greeting guests with friendliness and professionalism.
- Complete their online check-in process utilizing cruise line software systems. Accurately verifying and inputting data from guest passports and international visas.
- Resolve customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborate with our cruise line clients as representatives of their brand to coordinate seamless operations between shore and ship
- Supported team members by offering constructive feedback and coaching as needed.
Meat Apprentice
Publix Supermarkets Store
01.1994 - 07.2017
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Maintain Publix's high standards of associate safety and product quality.
- Cut, trimmed and ground meats to prepare for packaging and sale.
- Stocked, rotated and priced merchandise to meet store standards.
- Greet customers and answer questions.
Education
High School Diploma -
Laguna School of Arts And Trades
04.1976
Skills
- Customer Service
- Check-In Procedures
- Price Setting
- Food Safety
- Sanitization
- Time Management
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Guest Services Agent
MLSBC Cruises
01.2020 - Current
Meat Apprentice
Publix Supermarkets Store
01.1994 - 07.2017
High School Diploma -
Laguna School of Arts And Trades
Similar Profiles
Anna ShepherdAnna Shepherd
Agent at MLSBC CruisesAgent at MLSBC Cruises
Luke Della GrottaLuke Della Grotta
Deck Hand & Cruise Director at Nova Cruises - Lake Macquarie CruisesDeck Hand & Cruise Director at Nova Cruises - Lake Macquarie Cruises
Lorenzo CozziLorenzo Cozzi
Deckhand at Harbourside Cruises/Sydney Princess CruisesDeckhand at Harbourside Cruises/Sydney Princess Cruises
Matthew RichmondMatthew Richmond
President Klas Manufacturing Solutions & VP Ops at Klas GovernmentPresident Klas Manufacturing Solutions & VP Ops at Klas Government
Amanda GoodeAmanda Goode
Senior Pharmacy Technician at Walgreens PharmacySenior Pharmacy Technician at Walgreens Pharmacy