Elena Koceva Conev
Macomb,MI
Summary
Adept Phlebotomist Technician and Clinical Assistant with a proven track record at Corewell and Michigan Institute of Urology P.C., enhancing patient satisfaction through empathetic care and advanced venipuncture skills. Mastered specimen handling and patient communication, significantly improving efficiency and compliance with HIPAA.
Overview
2
2
years of professional experience
Work History
Phlebotomist Technician
Corewell
Royal Oak, MI
07.2024 - Current
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Collected blood samples in accordance with laboratory protocols and reⁿgulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Clinical Assistant
Michigan Institute of Urology
Macomb, MI
02.2023 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certificate - Phlebotomy
Macomb Community College
Warren, MI12.2022
BLS - Phlebotomy
Macomb Community College
Warren, MI11.2022
Bachelor Of Science - Civil Law
FON University
North Macedonia09.2018
Skills
- Venipuncture
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Blood collection techniques
- Blood culture collection
- Capillary puncture
- Specimen Preparation
- Blood collection
- Venipuncture and capillary puncture
- Time Management
- Organizational Skills
Timeline
Phlebotomist Technician
Corewell
07.2024 - Current
Clinical Assistant
Michigan Institute of Urology
02.2023 - 07.2023
Certificate - Phlebotomy
Macomb Community College
BLS - Phlebotomy
Macomb Community College
Bachelor Of Science - Civil Law
FON University