Elena Lormand
San Antonio,TX
Summary
Versatile professional with background in education and human resources, bringing strong communication, relationship management, and organization skills. Experienced in supporting students, staff, and new hires with care and consistency. Focused on dependable service, accurate records, and positive outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Full Service Shopper
Instacart
San Antonio, TX
02.2026 - Current
- Navigated store aisles efficiently to locate products, compare options, and complete orders accurately
- Selected high-quality items while following customer preferences, substitutions, and delivery instructions
- Communicated replacement choices to customers through app messaging to maintain order satisfaction
- Packed groceries securely to ensure safe transport and minimize damage. carefully to protect fragile items, preserve freshness, and support efficient checkout
- Maintained consistent service standards while balancing speed, accuracy, and customer communication
- Consulted with customers on food selections and custom order requests.
- Streamlined shopping processes by keeping an organized list and prioritizing tasks for maximum efficiency.
- Fostered a positive relationship with local business owners through regular patronage and respectful interactions.
Substitute Teacher
DODEA Schools
Vicenza Italy
08.2023 - 10.2025
- Implemented classroom management strategies to foster a positive learning environment.
- Adapted instructional methods to accommodate diverse learning styles and abilities.
- Collaborated with permanent teachers to ensure continuity in student education during absences.
- Evaluated student performance through assessments and provided constructive feedback.
- Maintained accurate records of student attendance and academic progress.
- Communicated effectively with students, parents, and staff regarding educational goals and expectations.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Human Resources Assistant
Target
Marina, CA
10.2017 - 09.2018
- Facilitated onboarding process for new hires, followed company policies and procedures.
- Coordinated training sessions for staff, improving knowledge retention and job performance across departments.
- Supported recruitment efforts by screening resumes and scheduling interviews, streamlining the hiring process.
- Collaborated with team members to implement new HR initiatives, increasing efficiency in operations and support services.
- Maintained confidentiality of sensitive information while handling employee inquiries and documentation requests.
- Developed orientation materials that improved new hire integration and familiarity with company culture and values.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on a human resources database.
- Answered and redirected incoming phone calls for the office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
Education
Bachelor of Arts - Education
The University of Texas At San Antonio
San Antonio, TX06-2010
Skills
- Classroom management
- Adaptable instructional techniques
- Clear communication skills
- Curriculum design
- Staff education and training
- New hire orientation
- HR policies compliance
- Effective multitasking
- Maintaining professionalism
- Adaptability to change
- Efficient time management
- Upbeat and outgoing attitude
Timeline
Full Service Shopper
Instacart
02.2026 - Current
Substitute Teacher
DODEA Schools
08.2023 - 10.2025
Human Resources Assistant
Target
10.2017 - 09.2018
Bachelor of Arts - Education
The University of Texas At San Antonio