Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatima Gamal

Greensboro,NC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Full Service Shopper

Instacart
04.2021 - Current
  • Company Overview: Full service grocery delivery service
  • Shop and deliver groceries
  • Full service grocery delivery service

ESOL Coordinator

READING CONNECTIONS
Greensboro, NC
06.2024 - 01.2025
  • Empower and guide adult ESOL students to success while leading a dedicated team of volunteer tutors— all working towards a common goal of enriching lives and fostering community through language education

Accountabilities and Duties:

1. Student Support Services:

  • Conduct intake, assessments, and surveys.
  • Place students in appropriate classes or match them with tutors for online or in-person instruction.
  • Instruct individuals or small classes, online or in-person, as needed.
  • Track student attendance and make weekly retention calls.
  • Refer students to other programs or support agencies, as needed.

2. Volunteer Tutor Support and Oversight:

  • Conduct tutor trainings and evaluations.
  • Advise tutors on instructional materials.

3. Program Support

  • Assist with curriculum development.
  • Communicate with staff at partner organizations hosting classes at locations around Greensboro and High Point.
  • Assist with community awareness and recruitment efforts.
  • Contribute to regular team and staff meetings.
  • Collect student and tutor stories for marketing efforts.
  • Occasionally participate in the hiring process and staff training.

Night Auditor Supervisor

Grandover Resort & Spa - a Wyndham Grand Hotel
Greensboro, NC
06.2023 - 04.2024
  • Nightly balancing duties, daily paperwork, and shift reports
  • While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs

Bilingual Patient Access Coordinator

Greensboro Imaging
Greensboro, NC
08.2021 - 08.2022
  • Retrieving and scheduling radiology exams for patients
  • Answering and routing incoming calls and faxes from patients and referring physician practices in a timely manner

Dining Room Supervisor

Riverlanding At Sandy Ridge
Colfax, NC
08.2019 - 08.2020
  • Lead a group of servers to provide exceptional dinning service

In Room Dining Supervisor

Koury Corporation, Sheraton
Greensboro, NC
10.2014 - 04.2019
  • Serve meals to guests
  • Hostess
  • Train New Servers
  • Supervise
  • Provide guests exceptional service, ensuring a pleasant dining and visiting experience

Server

Heritage Greens- Kisco Senior Living
Greensboro, NC
03.2013 - 03.2014
  • I work in the dinning room, serving residents meals throughout the day
  • I participate in forming a sense of community among my coworkers, supervisors, and residents
  • We aim to create a great impact in our residents' dinning and living experience

Floor Associate

Carolina Thrift
Greensboro, NC
06.2010 - 08.2011
  • Distribute Merchandise
  • Assist Customers
  • Maintain store

Education

Bachelor of Science -

Methodist University
Fayetteville, NC

Skills

  • Route planning
  • Hospitality and accommodation
  • Efficient time management
  • Delivery management
  • Cash handling experience
  • Sales and upselling techniques
  • Tech-savvy and app navigation
  • Team collaboration and support
  • Recordkeeping
  • Consulting
  • Resource allocation
  • Client coordination
  • Staff management
  • Project management

Languages

Arabic
Native/ Bilingual

Certification

  • Certified Medical Interpreter- Arabic
  • Bridging The Gap Medical Interpreter Training

Timeline

ESOL Coordinator

READING CONNECTIONS
06.2024 - 01.2025

Night Auditor Supervisor

Grandover Resort & Spa - a Wyndham Grand Hotel
06.2023 - 04.2024

Bilingual Patient Access Coordinator

Greensboro Imaging
08.2021 - 08.2022

Full Service Shopper

Instacart
04.2021 - Current

Dining Room Supervisor

Riverlanding At Sandy Ridge
08.2019 - 08.2020

In Room Dining Supervisor

Koury Corporation, Sheraton
10.2014 - 04.2019

Server

Heritage Greens- Kisco Senior Living
03.2013 - 03.2014

Floor Associate

Carolina Thrift
06.2010 - 08.2011

Bachelor of Science -

Methodist University
Fatima Gamal