Elena Martinson
Sparta,WI
Summary
Enthusiastic and motivated individual passionate about helping others, bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Home Care Provider
Inclusa
04.2022 - Current
- Assist in activities of daily living
- Multitask chores and personal cares
- Plan daily activities
- Keep multiple schedules organized
- communicate any concerns with legal guardians
Lab Assistant
UW Oshkosh
09.2022 - 05.2023
- maintain a sanitary lab environment
- Observe the studied animals as well as report and treat any abnormal clinical signs
- Chart conditions of the lab during my shift
- work with the lab management team to implement disaster protocols
Customer Service Associate
Walgreens
08.2021 - 03.2022
- Help customers locate the products they need
- Answer and direct customer phone calls
- Handle money
- Offer resolutions to unhappy customers
Crew Member
Culver’s
01.2020 - 05.2021
- Train other crew members
- Remain organized in a fast-paced environment
- Communicate with customers and coworkers to ensure operations run smoothly
Education
Pre-Nursing
University of Wisconsin Oshkosh
Oshkosh, WIBachelor of Science - Nursing
Viterbo University
LaCrosse, WI05.2027
High School Diploma -
Sparta High School
Sparta, WI05.2022
CNA certification -
Western Technical College
LaCrosse, WI04.2022
Skills
- Patient Transportation
- Medication Administration
- Customer Service
- Care Plan Adherence
- Patient Care
- ADL Support
- Mobility Support
- Patient Transport
- Team Collaboration
- Customer Complaint Resolution
- POS System Operation
- Sharp Critical Thinker
Timeline
Lab Assistant
UW Oshkosh
09.2022 - 05.2023
Home Care Provider
Inclusa
04.2022 - Current
Customer Service Associate
Walgreens
08.2021 - 03.2022
Crew Member
Culver’s
01.2020 - 05.2021
Pre-Nursing
University of Wisconsin Oshkosh
Bachelor of Science - Nursing
Viterbo University
High School Diploma -
Sparta High School
CNA certification -
Western Technical College
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