Elena McBride
Moseley,VA
Summary
Versatile professional with many years of diverse and expanding experience supporting operations of client companies. Innovative change agent willing to support operations and administrative work. Dedicated to efficient and effective business operations and to achieving full customer satisfaction.
Overview
47
47
years of professional experience
Work History
Food Operations Support Associate
Dream Dinners
Midlothian, Virginia
02.2015 - 02.2025
- Helped in receiving and organizing food delivery supplies.
- Assisted with set up for social events and food deliveries.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Took and recorded temperatures of food, refrigerators and freezers.
- Conducted routine checks to ensure food items were stored properly.
- Re-stocked, organized and arranged service and food stations.
- Labeled containers with identifying information like date prepared and expiration dates.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cut, sliced, and diced vegetables and fruits for meal prep.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Stored food in designated containers and storage areas to prevent spoilage.
- Maintained cleanliness and order in the kitchen area.
- Packaged and labeled prepared foods for storage or sale.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Followed food safety standards and protocols.
- Prepared workstations with ingredients and tools to increase efficiency.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Office Manager
Tax & Business Solutions
Midlothian, VA
11.1997 - 06.2010
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Processed payroll accurately ensuring all employees were paid on time.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Assisted with tax preparation and filing, including sales tax and income tax returns.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Administrative Office Manager
Due Process Stable, Inc.
Colts Neck, NJ
02.1986 - 06.1996
- Provided administrative support to senior management as needed.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Successfully managed employee records and proper time reporting for five farm managers and their staff.
- Supervised the maintenance of medical records for over 160 Thoroughbred horses.
- Provided comprehensive training for office staff.
- Maintained general ledger reporting of accounts receivable and payable, generated monthly accounting reports, and processed weekly check runs.
Inside Sales Assistant
Chem-Fleur Inc.
Newark, NJ
02.1978 - 09.1986
- Coordinated and processed domestic and international orders, and accurately maintained documentation necessary for product import and export.
- Generated customer invoices and followed up on past-due accounts in a timely manner.
- Act as a liaison between banks and customers regarding letters of credit.
Education
Business Secretarial
Taylor Business Institute
Plainfield03-1972
Skills
- Scheduling coordination
- Operational efficiency
- Expense reporting
- Interpersonal skills
- Staff supervision
- Accounts Receivable and Payable
- Customer service
- Teambuilding
- Client relations
- Records and Data Management
- Data entry
- Clerical support
Languages
Portuguese
Elementary
References
References available upon request.
Timeline
Food Operations Support Associate
Dream Dinners
02.2015 - 02.2025
Office Manager
Tax & Business Solutions
11.1997 - 06.2010
Administrative Office Manager
Due Process Stable, Inc.
02.1986 - 06.1996
Inside Sales Assistant
Chem-Fleur Inc.
02.1978 - 09.1986
Business Secretarial
Taylor Business Institute
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