Elena Moreno
Tucson
Summary
Highly motivated and passionate individual with a background as a Childcare Paraprofessional, exceptional communication skills, and a robust customer service foundation. Currently advancing my studies in Psychology, I am enthusiastic about applying my insights into human behavior, interpersonal abilities, and critical thinking skills in an entry-level position within any industry. Dedicated to lifelong learning and making a positive impact while advancing both professionally and personally.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Needs Paraprofessional
Vail Inclusive Preschool
07.2023 - Current
- Effectively communicated with children to ensure they understood lessons
- Organized the classroom to promote a healthy learning environment
- Consistently upheld classroom safety standards
- Closely monitored children, especially those with unique needs
- Actively engaged with children to enrich their learning experience
Special Needs Paraprofessional Child Care Lead
Vail Inclusive Preschool
07.2022 - 07.2023
- Created daily lesson plans and managed daily classroom activities
- Collaborated with parents to understand their child's needs and communicated any behaviors or incidents to them
- Reported weekly on the management of student rosters and development of lesson plans to the administration team
- Effectively communicated with children to ensure they understood lessons
- Organized the classroom to promote a healthy learning environment
- Consistently upheld classroom safety standards
- Closely monitored children, especially those with unique needs
- Actively engaged with children to enrich their learning experience
Sandwich Artist
Subway
03.2021 - 12.2021
- Prepared and served a variety of Subway sandwiches and other food items
- Provided exceptional customer service and addressed customer inquiries
- Maintained cleanliness and organization of the sandwich preparation area
- Followed all food safety and sanitation guidelines
- Operated kitchen equipment and tools safely
- Restocked ingredients and supplies as needed
- Took and processed customer orders accurately and efficiently
Education
Associate's degree - Liberal Arts, Psychology
Pima Community College
Tucson, AZ01-2027
Dental Assisting Program -
Pima Community College
Tucson, AZ12.2023
Skills
- Exceptional verbal and written communication skills
- Collaborative and cooperative team player
- Ability to build rapport and foster positive relationships
- Dedicated to providing excellent customer service
- Ability to identify and resolve customer needs efficiently
- Strong problem-solving and decision-making skills
- Committed to maintaining high ethical standards
- Adaptive and quick to grasp new concepts
- Proficient in learning and applying new skills and technologies
- Demonstrates initiative and eagerness to learn
- Maintaining confidentiality
- Collaborative teamwork
- Classroom organization
- Communication strategies
- Social skills development
- Teaching and instruction
- Autism and spectrum disorders
- Conflict resolution
Certification
- BLS (CPR and AED) Certified, 07/01/23, 07/01/25
- Fingerprint Clearance Card, 07/01/28
Timeline
Special Needs Paraprofessional
Vail Inclusive Preschool
07.2023 - Current
Special Needs Paraprofessional Child Care Lead
Vail Inclusive Preschool
07.2022 - 07.2023
Sandwich Artist
Subway
03.2021 - 12.2021
Dental Assisting Program -
Pima Community College
Associate's degree - Liberal Arts, Psychology
Pima Community College
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