Elena Pimentel
Summary
Seasoned General Manager Trainer with proven track record in strategic planning and team leadership. Brings strong background in staff training, operational efficiency, and business growth. Recognized for skills in leadership, growth of sales, and ability to foster positive working environments. Demonstrated history of improving performance through effective coaching and development initiatives.
Overview
5
5
years of professional experience
Work History
General Manager Trainer
Black Angus Steakhouse
Lakewood
06.2024 - Current
- Trained and managed 5 new managers through an 8-week program, enhancing their leadership skills and operational readiness
General Manager
Black Angus Steakhouse
Lakewood
10.2023 - Current
- Oversaw daily operations to ensure smooth restaurant functionality.
- Managed staff scheduling and maintained optimal workforce levels.
- Directed training programs to enhance employee skills and service quality.
Assistant Store Manager
Black Angus Steakhouse
Lakewood
04.2021 - 10.2023
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new team members on service standards and menu offerings.
- Ensured compliance with health and safety regulations in food handling.
Education
Mayfair High School
Lakewood, CASkills
- Staff management
- Employee training
- Operational oversight
- Customer service
- Overseeing Restaurant COGS
- Trained new management
- Inventory management
- Sales forecasting
Accomplishments
- Hosted 20+ experience dinners
- Maintained restaurant cogs of 32.5%
- #1 in sales and counts for all major federal holidays over 31 stores
- Trained and developed over 5 managers to exceed at different locations
- 10+ years of loyalty at one brand
References-
Jennifer Sarte -District Manager
(562) 728-7573
John Cantin -Black Angus Steakhouse Manager Northridge
(310) 227-4737
Timeline
General Manager Trainer
Black Angus Steakhouse
06.2024 - Current
General Manager
Black Angus Steakhouse
10.2023 - Current
Assistant Store Manager
Black Angus Steakhouse
04.2021 - 10.2023
Mayfair High School