Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elena Redmond

Aurora,CO

Summary

Dynamic and resourceful professional with extensive experience at RC Willey and Sixt Rent the Car, excelling in office management and driver coordination. Proven ability in conflict resolution and customer service, ensuring compliance and efficiency. Skilled in inventory control and workflow management, consistently enhancing operational effectiveness and team collaboration.

Overview

8
8
years of professional experience

Work History

Fleet Support Assistant

Sixt Rent The Car
06.2024 - Current

Managing vehicles at Dealerships getting repaired. Writing up vehicles that need maintenance, along with repairing small repairs myself as needed. Managing/dispatching drivers to different locations/duties. Daily vehicle inventory. Transporting vehicles to multiple locations. Customer Service and data entry.

Delivery Coordinator

RC Willey
Meridian, Idaho
08.2017 - 05.2024

Updating route information for drivers and their bays. Dispatching drivers and adjusting routes/accounts/merchandise for deliveries throughout the day. Checking in drivers when they return from their routes. Coordinating truck maintenance for20+ vehicles. Making sure all drivers are complying by safety regulations. Transferring merchandise into correct bays/departments. Customer service. Overseeing all drivers and escalations.


Office Manager

RC Willey
08.2017 - 05.2024

Handling escalated customer situations nd/or employee issues/situations. Preparing daily deposits, counting money in the safes, imputing employee transaction records in spreadsheets. Making weekly/monthly schedule for 20+ employees. Imputing and balancing am/pm reports and transactions. Handling bank transactions with cash drawer balancing. Overseeing all employees.

Education

Associate of Science - Veterinary Science

Brown Mackie College
Boise, ID
05-2012

Skills

  • Strong organization
  • Professionalism and etiquette
  • Multitasking and time management
  • Teamwork and collaboration
  • Conflict resolution
  • Customer service
  • Inventory control
  • Problem-solving
  • Workflow management
  • Accounting and bookkeeping
  • Teamwork
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Critical thinking
  • Telephone and email etiquette
  • Adaptability and flexibility
  • Customer and client relations
  • Verbal and written communication
  • Office administration
  • Office management
  • Self motivation
  • Database entry

Timeline

Fleet Support Assistant

Sixt Rent The Car
06.2024 - Current

Delivery Coordinator

RC Willey
08.2017 - 05.2024

Office Manager

RC Willey
08.2017 - 05.2024

Associate of Science - Veterinary Science

Brown Mackie College
Elena Redmond