Elena Steed
Birmingham
Summary
Detail-oriented and personable professional with a strong background in front desk operations, client communication, and appointment coordination. Skilled at creating a welcoming, efficient environment that supports both client satisfaction and team productivity. Known for strong organizational abilities, multitasking under pressure, and maintaining a high standard of service in fast-paced settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Salon Receptionist
Madison Edwards
05.2025 - Current
- For the past 7-8 months, I’ve worked part-time at Salon43one in a dual role as both receptionist and salon assistant. On the front desk side, I manage client scheduling in person and over the phone, use the POS system to handle payments, and make sure everything runs smoothly from check-in to check-out.
- As an assistant, I support the stylists with tasks like shampooing, prepping for services, restocking products, and keeping the salon clean and organized. This role has helped me grow my communication and multitasking skills while being part of a fun, professional team.
Nanny
Many/Multiple
- Providing childcare since age 10 for children ages newborn to 13
- Ensured safety, engagement, and care while building trusted relationships with families
- Experienced in morning and full-day nannying and multitasking with children of different age groups, transportation, and extracurricular activities
Food and Beverage Server
Square 1 Nutrition
- Took and processed customer orders using a POS system, ensuring accuracy and efficiency in a fast-paced environment.
- Prepared a variety of specialty beverages while maintaining cleanliness and organization in all work areas.
- Delivered friendly, attentive customer service and upheld company standards for quality and guest satisfaction.
- Collaborated closely with team members to support smooth daily operations and maintain a positive, team-oriented environment.
Perfect Game Incorporated
- Managed money and customer service responsibilities at the front desk
- Checked in visitors, handled ticketing, and supported event operations
Education
High School -
Spain Park High School
05.2026
Skills
- Strong interpersonal and communication skills
- Loving and caring towards children and adults
- Effective time management and multitasking abilities
- Adaptable and a quick learner
- Reliable and punctual
- Respectful and well mannered
- Proficient in handling cash transactions and operating point-of-sale systems
- Appointment scheduling
- Reception area maintenance
- Strong organization
- Phone etiquette
- Calendar management
Certification
- Customer Service & Sales Certification
- CPR Certified
- Completed CPR training, equipped to respond to emergency situations and administer first aid as needed.
- National Honor Society
- National Latin Society
- Math Honor Society
Timeline
Salon Receptionist
Madison Edwards
05.2025 - Current
Perfect Game Incorporated
Nanny
Many/Multiple
Food and Beverage Server
Square 1 Nutrition
High School -
Spain Park High School