Elena Vasquez
Seattle,WA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
2
2
years of professional experience
Work History
Parcel/Courtesy Clerk
Fred Meyer
04.2022 - 12.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than 7 shopping carts at a time from parking lot daily and cleaned and dried soiled and wet carts.
Hostess
Bluwater Bistro
06.2021 - 10.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Cosmetology - Stylist
Evergreen Beauty And Barber College - Bellevue
Bellevue, WA11.2024
High School Diploma -
Garfield High School
Seattle, WA06.2023
Skills
- Customer Assistance
- Sales Expertise
- Problem Resolution
- Hygiene Standards
- Effective Communication
- Hospitality and Accommodation
Accomplishments
Robert Jackson Block Award for Excellence in The Arts
Timeline
Parcel/Courtesy Clerk
Fred Meyer
04.2022 - 12.2022
Hostess
Bluwater Bistro
06.2021 - 10.2021
Cosmetology - Stylist
Evergreen Beauty And Barber College - Bellevue
High School Diploma -
Garfield High School
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