Elena Villegas
Marietta,GA
Summary
Bilingual English-Spanish Accounts Receivable Analyst with expertise in accounts receivable, customer account management, and financial administration. Skilled in data entry and team coordination, ensuring accurate financial records and effective customer service. Proven ability to manage financial information and lead teams in fast-paced environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
AR Analyst / Customer Service
FUMEX LLC
Kennesaw, GA
10.2022 - Current
- Manage customer accounts and assist with accounts receivable activities while maintaining accurate and organized financial records.
- Communicate with customers regarding account questions, invoices, payments, balances, and other account-related concerns.
- Research and resolve customer account discrepancies and billing issues in a timely and professional manner.
- Review account information and financial records to identify discrepancies and ensure accuracy.
- Utilize SAP to access, update, and research customer account and financial information.
- Utilize HubSpot CRM to maintain customer information, document interactions, and track customer account activity.
- Assist with payment processing, account updates, and maintaining current customer account information.
- Provide professional customer service while addressing questions and resolving issues through effective communication and problem-solving.
- Work closely with internal teams to investigate and resolve customer and account-related issues.
- Manage multiple priorities while maintaining accuracy, meeting deadlines, and providing quality customer service.
- Handle sensitive customer and financial information with professionalism and discretion.
Kids Ministry Coordinator & Treasurer
IGLESIA CENTRO CRISTIANO INTERNACIONAL
Marietta, GA
05.2019 - Current
- Coordinate and supervise volunteers to ensure effective staffing and smooth operation of children's ministry activities.
- Create volunteer schedules and communicate assignments, responsibilities, and event information.
- Coordinate ministry events, including planning, scheduling, logistics, and volunteer support.
- Assist with budgeting and monitor expenses to support responsible financial management.
- Maintain organized financial and administrative records for ministry activities.
- Communicate with volunteers, families, and leadership to address questions and coordinate activities.
- Demonstrate leadership by delegating responsibilities, supporting team members, and resolving issues as they arise.
- Manage multiple responsibilities while maintaining organization, accuracy, and attention to detail.
Data Entry Clerk
LAYTON DOCUMENT SYSTEMS, INC.
Marietta, GA
10.2021 - 10.2022
- Entered and maintained accurate information in spreadsheets and computer databases.
- Verified data by comparing entered information against original source documents.
- Identified and corrected data entry errors to maintain accuracy and data integrity.
- Organized and processed large amounts of information while meeting productivity and accuracy expectations.
- Maintained attention to detail when handling sensitive and confidential information.
- Utilized computer systems and keyboarding skills to efficiently complete daily assignments.
- Transferred information from paper documents and electronic files into computer files and database systems.
Education
Bachelor's Degree - Public Relations, Psychology
KENNESAW STATE UNIVERSITY
Kennesaw, GA05-2025
High School Diploma -
SPRAYBERRY HIGH SCHOOL
Marietta, GA05-2021
Skills
- Accounts Receivable
- Customer Service
- Bilingual: English & Spanish
- Data Entry
- Account Management
- Payment & Billing Support
- Account Reconciliation
- Problem Solving
- Verbal & Written Communication
- Microsoft Office & Computer Skills
- Leadership
- Team Coordination
- Organization & Time Management
- Budget & Logistics
- Record Verification
- Attention to Detail
- Microsoft Excel
- Data Entry & Database Systems
- Financial Recordkeeping
- Customer Account Support
- Budget Management
- Event Coordination
- Volunteer Supervision
- Professional Communication
- Team Leadership
Certification
DELE Diploma, Instituto Cervantes
Languages
- English, Fluent
- Spanish, Fluent / Bilingual
Timeline
AR Analyst / Customer Service
FUMEX LLC
10.2022 - Current
Data Entry Clerk
LAYTON DOCUMENT SYSTEMS, INC.
10.2021 - 10.2022
Kids Ministry Coordinator & Treasurer
IGLESIA CENTRO CRISTIANO INTERNACIONAL
05.2019 - Current
Bachelor's Degree - Public Relations, Psychology
KENNESAW STATE UNIVERSITY
High School Diploma -
SPRAYBERRY HIGH SCHOOL