A recent college graduate, hardworking and passionate job seeker with a "can do" attitude dedicated to utilizing this education to help others; am searching to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Main Bartender
Oggis Pizza And Brewing Co.
Apple Valley, CA
03.2021 - Current
Followed strict recipes and drink measurements to minimize product use.
Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Developed new signature cocktails to support the bar marketing brand and increase profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Handling up to 65+ guests at one given time, and ensuring customer satisfaction despite a hectic environment
Concierge
Pegasus Senior Living
Apple Valley, CA
02.2019 - 07.2020
Worked closely with residents, with high degree of respect for privacy.
Maintained concierge book to provide residents and visitors with access to relevant local information.
Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Answer and operated multi-line phones
Memorized and reported messages
Organized events
Assisted callers and residents with questions or aid needed
Responsible for receiving, filing, updating confidential information for over 70 residents
Helped increase sales
Documented events
Created all announcement flyers for residential community
Handled monthly rent payments from all residents
Helped train new employees
*Was recognized as employee of the month for December
Accounting - Bookkeeper, Accounts Payable, Accounts Receivable, Office Manager & Human Resources at Various CompaniesAccounting - Bookkeeper, Accounts Payable, Accounts Receivable, Office Manager & Human Resources at Various Companies