Elenna Pattee
Long Beach,CA
Summary
Results-driven Distribution Specialist with extensive experience in project management and a strong ability to multitask and prioritize. Demonstrates a proven track record in transportation and logistics, focusing on materials management and inventory reconciliation. Key competencies include shipment coordination, hazardous materials handling, and leadership, all enhanced by exceptional time management and attention to detail. Aiming to further optimize delivery processes and elevate operational efficiency within a dynamic organization.
Overview
11
11
years of professional experience
Work History
Material Handler
Divergent 3D
Torrance, California
09.2024 - Current
- Examined work orders to identify required materials and align with project schedules.
- Utilized SAP and Oracle software applications for monitoring shipment data.
- Managed logistics for shipments to align with schedules.
- Verified and compared shipment information for accuracy.
- Organized work orders to efficiently route materials.
- Secured competitive pricing by conducting rate negotiations with ocean carriers and trucking companies.
- Coordinated logistics schedules with clients, vendors, and carriers.
- Ensured accuracy of shipment records.
- Packed and sealed items for shipment.
Receiving Specialist
Relativity Space
07.2023 - 09.2024
- Provided new item setup, merchandising and inventory control.
- Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
- Actively contribute to the EHS safety committee, collaborating with colleagues to uphold and enhance safety standards across the organization.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Built professional relationships with key personnel within supplier organizations.
- Overseeing Material Review Board.
- Assuming role of primary point of contact
- Acted as lead for a period of couple weeks, effectively guiding team members and ensuring seamless operations.
- Provided support to two locations over a two-month period, demonstrating adaptability and versatility in a dynamic environment.
- Handled day-to-day shipping and receiving overseeing more than packages per day
- Received the Medallion Award in recognition of outstanding performance within just four months of joining the organization.
- Provided new item setup, merchandising and inventory control
- Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders
- Assisted customers with locating and obtaining items to deliver streamlined and efficient production
- Built professional relationships with key personnel within supplier organizations
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Sorted and delivered materials to different work areas and staff
- Verified orders by comparing names and quantity of items packaged with shipping documents
- Conducted research to address shipping errors and packaging mistakes
- Utilized forklift or pallet truck to load, unload, transport and store goods
- Moved shipment materials to and from designated areas using lift and hand trucks
- Handled day-to-day receiving overseeing more than 60 packages per day.
Guard
Covered Six
01.2022 - 06.2023
- California, Card
- Tactical emergency casualty care / National association of emergency medical technicians
- First Aid, CPR and AED
- Taser Certified / Chemical Agents
- Impact Devices ( BSIS Baton)
- Universal Defensive Tactic Course
- Situational Awareness and Behavioral Recognition
- Workplace Violence
- Counter Surveillance
- Crowd Control Dealing with Protestors
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Conducted training sessions for new security personnel to facilitate compliance with security protocols
- Investigated suspicious activities and persons to maintain security of premises
- Responded quickly to emergency situations to assess and deflect issues
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Promoted workplace safety through regular inspections of facilities for hazards or potential issues requiring attention or repair.
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Enhanced team communication through regular briefings, sharing pertinent information about potential risks or safety concerns.
- Assisted in training new guards on company procedures, site-specific protocols, and effective security practices.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Maintained accurate records of visitors, deliveries, and other activities for easy reference in case of security breaches or investigations.
- Complied with all company policies, local laws, and regulations governing security guard duties.
Distribution Management Specialist / Records Management
United States Marine Corps
01.2019 - 01.2023
- Responded to customer requests via telephone and email and effectively answered questions and inquiries
- Managed team of 11 personnel in a warehouse setting, overseeing processing and timely delivery of incoming materials and supplies.
- Coordinated intake of up to 170 large shipments per day
- Conducted daily inventory reports and coordinated logistics to ensure availability of trucks for package and freight deliveries.
- Implemented efficient procedures to streamline warehouse operations and enhance productivity.
- Demonstrated strong leadership and organizational skills in a fast-paced and demanding environment.
- Proactively identified and solved complex problems impacting operations management and business direction
- Protected company reputation and built loyal client base by working relentlessly to resolve problems
- Responsible for military gear, equipment, household items and more, valued at over $10M
- Performed delivery services of military gear and equipment to warehouses on average two or three times a week
- Provided security for service members' personal vehicles while members were on deployment
- Scheduled deployment storage for service members assigned to barracks / housing
- Worked with customers to integrate processes and correct issues
- Prepared timely rate estimates and strategic bid packages
- Utilized numerous Federal, DoD and service regulations, the Defense Transportation
- System (DTS), commercial modes of transportation, and distribution logistic functions to enable optimal selection and procurement of commercial and government-operated land,air, and water transportation services
- Refreshed and maintained tracking databases (Microsoft Access and Excel)
- Utilized a variety of automated systems in the performance of their duties
- Warehousing, marine, rail, motor and air terminal operations, materials handling,packing, packaging, preservation, and hazardous materials handling functions were performed on a daily basis
- Processed Overnight Carrier shipments (e.g., UPS, Fedex, or DHL)
- Performed technical distribution management duties pertaining to movement of civilian and military personnel and their dependents, both individually and in groups, using any or all modes of transportation
- Identified and prepared paperwork for dangerous goods and animal products
- Planned for troop movements via scheduled service special train or charter air and bus, as well as port calls for overseas travel
- Performed personal property counseling interviews and advised members and dependents of their personal property shipping entitlements
- Identified and assigned one or more of the following: HTSUS Code, Schedule B Number and Consignee's HTS Code
- Analyzed and managed over 20000 communication and vehicular items using based tracking system and Java Script
- Utilized Microsoft Excel to prepare reports and compile statistics
- Interacted professionally and effectively with coworkers and supervisors to fix any discrepancies found during reconciliation of reports
- Supervised six team members and effectively delegated workload to ensure that the company needs have been met
- Performed additional duties and tasks at military air terminals for air freight, passenger services, and air terminal operation centers
- Communicated with all appropriate parties to ensure the service needs of clients
- Prepared freight shipment documents for manifesting of air cargo and passengers aboard
- Government or commercial charter aircraft
- Trained to perform in-theater sustainment receiving, shipping, in-transit visibility, and distribution functions
- Created and/or completed domestic, export and import documentation
- Performed foreign customs clearance and importing/exporting cargo OCONUS
- Blocked and braced dry cargo containers, rail and truck shipments, and certifying hazardous materials shipments for transportation by air, land and sea
- Tracked and managed transfer paperwork such as packing lists
- Handled high-volume paperwork and collaborated with the DoD department to resolve invoicing and shipping problems
- Achieved 95% reduction in delay time through on-time warehouse operations and deliveries
- Coordinated and facilitated the movement of goods
- Processed documents for Product Inspection Reports
- Confirmed all services were being met as it relates to day to day operations, projects, or expansion of services
- Participated in meetings with clients and partners and performed other communications in a timely manner, to ensure optimal performance.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Jr. Manager
Carl's
01.2021 - 01.2022
- Led a team of 9 employees, providing guidance, training, and supervision to ensure optimal performance and adherence to company standards.
- Managed the scheduling process, balancing staffing needs with employee availability and business demands to maintain efficient operations.
- Oversaw cash handling procedures, including making daily money deposits, reconciling cash drawers, and conducting regular audits of the safe to ensure accuracy.
- Demonstrated strong attention to detail in counting and verifying cash to safeguard against discrepancies and maintain financial integrity.
- Played a key role in maintaining a safe and secure work environment by enforcing health and safety protocols and ensuring compliance with company policies and procedures.
- Successfully resolved customer complaints and concerns, fostering positive relationships and enhancing the overall dining experience.
- Collaborated with senior management to implement strategies for improving sales, reducing costs, and maximizing profitability.
Clerk
Bronson Photography Montrose
01.2014 - 01.2018
- Communicated with clients to set up a time and place for a photoshoot
- Maintained and managed photography equipment
- Edited photos
- Submitted photos to appropriate persons
- Managed photography sessions
- Customer service
- Fulfilling orders
- Completing monetary transaction
- Shipping
- Working special events
Education
High School Diploma -
Advantage Preparatory School
Santa Clarita, CA07.2015
Skills
- Reporting Skills
- Leadership
- Logistics and Receiving Management
- Organization
- Problem-Solving
- Communication
- Attention to Detail
- Adaptability
- Customer Service
- Safety and Compliance
- Security Systems
- Verbal and Written Communication
- Surveillance
- De-Escalation Techniques
- Physical Fitness
- Document Preparation
- Detail-oriented
- Pallet Jack Operation
- Loading and Unloading
- Product Inspection
- Stock Rotation
- Order Picking
- Paperwork Processing
- Warehouse Organization
- Cycle counting
- Teamwork and collaboration
- Material handling
- Workplace cleanliness
- Shipping operations
- Warehouse operations
- Truck loading and unloading
- Shipping and receiving
- Forklift operation
- Production scheduling
- Material packaging
- Pick ticket orders
- Stock management
- Customer service
Additional Information
- MEDALS / AWARDS, Good Conduct Medal and Letters of Commendation x6 (volunteering)
Timeline
Material Handler
Divergent 3D
09.2024 - Current
Receiving Specialist
Relativity Space
07.2023 - 09.2024
Guard
Covered Six
01.2022 - 06.2023
Jr. Manager
Carl's
01.2021 - 01.2022
Distribution Management Specialist / Records Management
United States Marine Corps
01.2019 - 01.2023
Clerk
Bronson Photography Montrose
01.2014 - 01.2018
High School Diploma -
Advantage Preparatory School