Elesta Toro
Whiteriver,AZ
Summary
Proven track record in enhancing customer relations and streamlining payment processes at WMAT Headstart Program. Expert in utilizing accounting software to optimize financial operations, coupled with a cooperative attitude that boosts team efficiency. Achieved significant improvements in account management and customer satisfaction. Level One Fingerprint Clearance Card upon request.
Overview
8
8
years of professional experience
Work History
Account Technician
WMAT Headstart Program
01.2024 - Current
- Providing exceptional customer service when responding to vendor inquiries or resolving any payment-related concerns they may have had.
- Managed accounts payable functions including invoice entry, check processing, and distributing payments.
- Analyzed complex financial data from various sources to prepare monthly journal entries and budget adjustments.
- Efficiently processed high volume transactions using automated accounting tools while minimizing input errors.
- Developed comprehensive expense tracking methods which allowed department heads to monitor spending more effectively.
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Administrative Staff Support
Rainbow Treatment Center
12.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Tohono O’odham KiKi Association
01.2022 - 09.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 15 patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Accounting Clerk
Tohono O’odham Nation
01.2020 - 01.2022
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Compiled data and reviewed information for accuracy prior to input.
- Added documents to file records and created new records to support filing needs.
- Gathered data from multiple sources and programs.
Grant Technician
Grants & Contracts
10.2016 - 01.2020
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Reported financial data and updated financial records in ledgers and journals.
- Managed office inventory and ordered new supplies when items were running low.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using Abila MIP.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Completed bi-weekly payroll for company employees.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
Education
NA - Business Administration
Tohono O'Odham Community College
Sells, AZ08.2020
Skills
- Customer Relations
- Cooperative Attitude
- Customer Transactions
- Inventory Stocking
- Payment Collection
- Customer Assistance
- Accounting Softwares
- Billing and Payment Processing
- Basic Math Functions
- Office Management
- Efficient Data Entry
- Team Management
- Accounts Payable and Accounts Receivable
- Customer Service
- Document and File Management
Timeline
Account Technician
WMAT Headstart Program
01.2024 - Current
Administrative Staff Support
Rainbow Treatment Center
12.2022 - 12.2023
Cashier
Tohono O’odham KiKi Association
01.2022 - 09.2022
Accounting Clerk
Tohono O’odham Nation
01.2020 - 01.2022
Grant Technician
Grants & Contracts
10.2016 - 01.2020
NA - Business Administration
Tohono O'Odham Community College
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