ELEXIS DEGALE, M.ED.
Odenton,MD
Summary
Results-driven Manager with a proven track record in enhancing productivity and achieving operational efficiencies. Expertise in strategic planning and team leadership, complemented by strong communication and problem-solving skills. Committed to fostering team cohesion and delivering successful project outcomes.
Overview
19
19
years of professional experience
Work History
Manager, School Administration
University of Maryland Global Campus
Adelphi, USA
01.2020 - Current
- Forecast, manage, and reconcile $500,000 + annual operations budget
- Compose and implement business processes for School of Cyber and IT
- Create automated workflows to streamline key business processes
- Interpret and enforce university policies and procedures
- Serve as the liaison between School personnel and Human Resources, Marketing, Academic Affairs, and Student Affairs
- Active member of the University Staff Diversity Advisory Council and Staff Diversity Council Planning Committee
Associate Director, Computer and Information Technology Dept.
University of Maryland Global Campus
Adelphi, USA
01.2012 - 01.2019
- Supported students with escalated academic issues
- Organized and facilitated staff professional development activities
- Managed Upsilon Pi Epsilon Honors Society intake process
- Created internal business processes to increase transparency and efficiency
- Supervised Administrative staff including conducting performance evaluation and delegation of duties
Assistant Director, Administration and Customer Relations Manager Support
University of Maryland University College
Largo, USA
01.2010 - 01.2012
- Developed and analyzed Enrollment Management business processes
- Assessed the needs of students to ensure effective advising outreach
- Tracked success rate of various student outreach campaigns
- Developed and revised training for Academic Advisors
- Conducted quality assurance testing to increase CRM data accuracy
Assistant Director, Undergraduate Advising
University of Maryland University College
Largo, USA
01.2006 - 01.2010
- Hired, trained, and supervised a staff of up to 14 Undergraduate Advisors
- Served as the academic liaison between Advising and Arts and Sciences dept
- Compiled and analyzed Undergraduate Advising statistical performance data
- Aided students and staff with escalated academic issues
- Designed and implemented student retention efforts
- Developed and spearheaded pilot for 'Intrusive Advising'
Education
M.Ed. - Teaching and Learning, Policy and Leadership
University of Maryland College Park
05-2017
Grad Certificate - Education, Measurement and Statistics
University of Maryland College Park
05-2014
MA - African American Stds.
Temple University
08-2002
BA - Black Studies, Sociology
The Ohio State University
06-1999
Ph.D. - Teaching and Learning, Policy and Leadership
University of Maryland, College Park
College Park, MDSkills
- Program Effectiveness Analysis
- Strategic Planning
- Human Subject Research
- Proficient in Microsoft Office
- Power Apps Implementation Expertise
- Cross-Functional Collaboration
Affiliations
- American Educational Research Association
- American Educational Studies Association
- American Association of Colleges and Universities
- Critical Race Studies in Education Association
Teaching Experience
- EDCP 100 Educational Principles
- IFSM 201 Concepts and Applications of Information Technology
- CMIS 111 Social Networking and Cybersecurity Best Practices
- Various courses covering MS Office Suite products (Word, PowerPoint and Excel)
Professionalobjectives
I am seeking a challenging, professional position within the field of postsecondary education that will allow me to continue to support students achieve their personal, academic, and professional goals.
References
References available upon request.
Timeline
Manager, School Administration
University of Maryland Global Campus
01.2020 - Current
Associate Director, Computer and Information Technology Dept.
University of Maryland Global Campus
01.2012 - 01.2019
Assistant Director, Administration and Customer Relations Manager Support
University of Maryland University College
01.2010 - 01.2012
Assistant Director, Undergraduate Advising
University of Maryland University College
01.2006 - 01.2010
M.Ed. - Teaching and Learning, Policy and Leadership
University of Maryland College Park
Grad Certificate - Education, Measurement and Statistics
University of Maryland College Park
MA - African American Stds.
Temple University
BA - Black Studies, Sociology
The Ohio State University
Ph.D. - Teaching and Learning, Policy and Leadership
University of Maryland, College Park
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