Elexus Foster
San Tan Valley,AZ
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Stock Plan Services Repersentative
Charles Schwab
06.2023 - Current
- Contingent on Employment
- Answered constant flow of customer calls with minimal wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- SIE License
Central Ops Lead
Amazon
05.2021 - Current
- Oversaw problem resolution to address barriers to operational efficiency.
- Motivated and trained employees to maximize team productivity.
- Work with 150 sites to outline their problems and come up with solutions critical KPI’s
- Identify business growth opportunities and come up with plans to resolve issues
- Communicate with other teams to handle and resolve escalations
- Identify and communicate network level trends to key stake holders in all regions of U.S.
- Creates and staffs lead employees to highest risk sites based on business critical KPI’s
- Creates business proposals with calculated entitlement.
- Creates and communicates business critical actions plans to prevent downtime around critical weather events, environmental events.
- Created Mentorship program to be an advisor to new employees.
Education
Bachelor of Science - Finance
Capella University
Minneapolis, MN12.2023
High School Diploma -
Paxon High School For Advanced Studies
Jacksonville, FL06.2016
Skills
- Team Development
- Problem-Solving Ability
- Project Management Abilities
- Leadership
- Excellent Communication
- Customer Obsessed
- Microsoft Excel, Powerpoint, and Word
Timeline
Stock Plan Services Repersentative
Charles Schwab
06.2023 - Current
Central Ops Lead
Amazon
05.2021 - Current
Bachelor of Science - Finance
Capella University
High School Diploma -
Paxon High School For Advanced Studies
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