ELEXUS HENRY
Houston
Summary
Experienced Administrative Assistant with a strong focus on organization and attention to detail. Seeking a coordinator role to leverage exceptional organizational, communication, and problem-solving skills. Skilled in efficiently managing administrative tasks, coordinating projects, and ensuring smooth workflow operations. Committed to optimizing processes and making valuable contributions to team success in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
12.2021 - Current
- Managed intake communications, routing cases efficiently to support caseworkers.
- Organized schedules and coordinated meeting for multiple staff members.
- Provided administrative support that improved office workflow and response times
BENEFITS REPRESENTATIVE
HUMANA INSURANCE
03.2019 - 12.2021
- Assisted clients in understanding their insurance benefits, improving customer satisfaction
- Resolved claims issues by analyzing customer concerns and coordinating solutions.
- Documented customer interactions, contributing to process improvements.
ASSISTANT MANAGER
DOMINOS PIZZA
11.2016 - 03.2019
- Trained and supervised a team, improving staff performance and retention.
- Managed scheduling, payroll, and inventory control to optimized operations
- Developed problem-solving skills by handling customer complaints and operational issues.
Education
Associates - Business Administration
FLORIDA CAREER COLLEGE
Houston, Texas11.2023
HIGH SCHOOL DIPLOMA -
BARBARA JORDAN HIGH
05.2015
Skills
- Data Coordination
- Thoroughness in Review
- Strategic Issue Resolution
- Customer Support
- Accurate Data Entry
- Software Competency
- Clerical Coordination
Timeline
ADMINISTRATIVE ASSISTANT
TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
12.2021 - Current
BENEFITS REPRESENTATIVE
HUMANA INSURANCE
03.2019 - 12.2021
ASSISTANT MANAGER
DOMINOS PIZZA
11.2016 - 03.2019
HIGH SCHOOL DIPLOMA -
BARBARA JORDAN HIGH
Associates - Business Administration
FLORIDA CAREER COLLEGE
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