ELEYDA JOACHIM
burlington,NJ
Summary
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
6
6
years of professional experience
Work History
Team Leader
Burlington Coat Factory Distribution Center
06.2018 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Assisted in recruitment to build team of top performers.
Problem Solver
Amazon
10.2023 - 08.2024
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
Clerical Support Associate
B&H Photo & Electronics Corp.
09.2019 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Received, sorted, and distributed incoming mail.
- Supported management in decision-making processes by preparing comprehensive reports and presentations on relevant data points.
Education
No Degree - Human Resources
Champlain College
Burlington, VT03-2024
GED -
New Jersey Institute of Technology
Newark, NJ06-2020
Skills
- Teamwork and collaboration
- Attention to detail
- Team motivation
- Problem-solving
- Staff training
- Onboarding and orientation
- Call center operations
- Meeting facilitation
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Timeline
Problem Solver
Amazon
10.2023 - 08.2024
Clerical Support Associate
B&H Photo & Electronics Corp.
09.2019 - 08.2021
Team Leader
Burlington Coat Factory Distribution Center
06.2018 - Current
No Degree - Human Resources
Champlain College
GED -
New Jersey Institute of Technology
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