Elgailani Yousif
Sterling,VA
Summary
Dynamic educational professional with experience at United Airlines, specializing in learning disabilities support and behavioral strategies. Proven ability to enhance student engagement and comprehension through tailored instruction and effective communication. Committed to fostering inclusive environments and promoting social-emotional growth, while implementing innovative teaching techniques to drive academic success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Educational Assistant
United Airlines
Sterling, VA
01.2024 - 12.2025
- Supported classroom activities by assisting teachers with lesson plans and student engagement.
- Facilitated communication between students, parents, and educators to address academic needs.
- Implemented individualized learning strategies to enhance student comprehension and participation.
- Monitored student progress and provided feedback to improve learning outcomes effectively.
- Organized educational materials and resources for optimal classroom functionality and efficiency.
- Collaborated with teaching staff to develop inclusive practices for diverse learners.
- Participated in professional development workshops to refine instructional support techniques.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
Trainee
Swissport USA
Dulles, VA
02.2020 - 11.2023
- Assisted in daily operational tasks, learning safety protocols and equipment usage.
- Supported team members in various duties, adapting quickly to dynamic work environments.
- Maintained cleanliness and organization of work areas, ensuring compliance with safety standards.
- Participated in training sessions, gaining knowledge of company policies and procedures.
- Collaborated with colleagues to streamline workflows, enhancing overall efficiency in operations.
- Followed established guidelines for handling cargo and baggage with care and precision.
- Observed senior staff to develop skills in problem-solving and operational best practices.
- Engaged in feedback sessions to improve personal performance and contribute to team success.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
Crew Roster and Trainer
Qatar Airways
State of Qatar
03.2015 - 12.2018
- Developed and delivered training programs for cabin crew, enhancing service quality and compliance with safety standards.
- Facilitated workshops on customer service excellence, improving team engagement and performance metrics.
- Evaluated training effectiveness through feedback and assessments, refining curricula to meet operational needs.
- Collaborated with cross-functional teams to design onboarding processes, streamlining new employee integration into company culture.
- Mentored junior trainers, fostering professional growth and ensuring consistent delivery of training content across teams.
- Implemented e-learning modules to support remote training initiatives, increasing accessibility for staff worldwide.
- Analyzed performance data to identify skill gaps, tailoring training strategies to address specific areas for improvement.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
MBA - Personal Management And Industrial Relations
Anamalay University
India10.2017
Bachelor of Arts - English Education
St’Joshps University
India 05.2001
Skills
Learning disabilities support
Teacher support
Group and individual instruction
Autism spectrum support
Homework assistance
Behavioral support
Literacy development
Special education
Student assessment
Certification
1- Google Cybersecurity Professional
Certificate V2
2- Introduction to Cybersecurity CISCO academy
3- Introduction to Modern Al CISCO academy
Languages
Arabic
Full Professional
English
Native or Bilingual
Timeline
Educational Assistant
United Airlines
01.2024 - 12.2025
Trainee
Swissport USA
02.2020 - 11.2023
Crew Roster and Trainer
Qatar Airways
03.2015 - 12.2018
MBA - Personal Management And Industrial Relations
Anamalay University
Bachelor of Arts - English Education
St’Joshps University