Elgin Smith
Lexington,KY
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Delivery Driver
Chasin A Dream Trucking INC. (Fedex Ground Contractor)
10.2018 - Current
- Business and Home deliveries for Fedex Ground
- Up to 200 deliveries a day.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Delivery Driver
Nine for Life, INC. ( Fedex Ground Contractor)
11.2016 - 10.2018
- Home Delivery for Fedex Ground
- Up to 200 deliveries a day.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Sales Manager/General Manager
Aaron's Sales and Lease
09.2010 - 11.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Managed 12 employees
Sales Manager
Macy's
03.2005 - 03.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Managed up to 60 employees
General Manager
Friedman's Jewelers
08.2001 - 03.2005
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed 10 team members
Education
Bachelor's Degree - Retail Marketing in Management
Kentucky St. University
Frankfort, KY01.1997
Associates Degree - Drafting and Design Technology
Kentucky St. University
Frankfort, KY01.1993
Skills
- AutoCAD
- Drafting
- Sales Management
- Merchandising
- Payroll
- Microsoft Word
- Sales
- Customer Service
- Tax Experience
- QuickBooks
- Marketing
- Account Management
- Management
- Microsoft Office
- Computer literacy
- CRM software
- Negotiation
- Microsoft Excel
- Strategic planning
- Analysis skills
- Banking
- Financial services
- Operating systems
- Recruiting
- Salesforce
- Digital marketing
- Call center
- Direct sales
- Upselling
- Project management
- Accounts Receivable
- B2B Sales
- Telemarketing
- Positive Attitude
- Valid Driver's License
- Teamwork and Collaboration
Accomplishments
- Top Delivery Percentage for the Company 2012
- Top Sales in East region May 2014
- Top Sales Increase for the Midwest Region Fall 2009
- Most Profitable Store in the District 2003
Certification
- Driver's License
- DOT Medical Card
- IRS Tax Professional PTIN
- Notary Public for State of Kentucky
Groupdates
- Phi Beta Sigma Fraternity INC., 04/01/93
- ACL Cornhole League, 04/01/21, Present
Personal Information
Relocation: Anywhere
Languages
English
Full Professional
Timeline
Delivery Driver
Chasin A Dream Trucking INC. (Fedex Ground Contractor)
10.2018 - Current
Delivery Driver
Nine for Life, INC. ( Fedex Ground Contractor)
11.2016 - 10.2018
Sales Manager/General Manager
Aaron's Sales and Lease
09.2010 - 11.2016
Sales Manager
Macy's
03.2005 - 03.2010
General Manager
Friedman's Jewelers
08.2001 - 03.2005
Associates Degree - Drafting and Design Technology
Kentucky St. University
- Driver's License
- DOT Medical Card
- IRS Tax Professional PTIN
- Notary Public for State of Kentucky
Bachelor's Degree - Retail Marketing in Management
Kentucky St. University
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