Summary
Overview
Work History
Education
Skills
LANGUAGE SKILLS
Timeline
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Elgun Bakhishov

Elgun Bakhishov

Lynnwood

Summary

Dynamic professional with extensive experience at Turkish Airlines, skilled in resolving complex customer issues and enhancing satisfaction. Utilizing analytical skills to drive informed decisions. Demonstrated ability to collaborate effectively, ensuring successful project outcomes in high-pressure environments.

Overview

2
2
years of professional experience

Work History

OPERATOR

TURKISH AIRLINES
Baku
05.2024 - 10.2024
  • -Resolved customer issues, including flight changes, cancellations, and re-bookings, contributing to high customer satisfaction.
  • -Assisted passengers with special requests, ensuring seamless travel experience through meal preferences, seat assignments, baggage queries, and travel document requirements.

DATA ANALYST

"ICHERISHEHER" STATE HISTORICAL-ARCHITECTURAL RESERVE ADMINISTRATION
Baku
07.2023 - 11.2023
  • -Analyzed historical data to identify trends, materials, and decay patterns in architecture and artifacts, supporting effective restoration and preservation efforts.
  • -Applied data visualization techniques to present insights on heritage site conditions and history, facilitating informed decision-making for conservation efforts.

INTERN

MINISTRY OF LABOUR AND SOCIAL PROTECTION
Baku
03.2023 - 06.2023
  • -Assisted in reviewing and drafting legal documents, including contracts, agreements and legislation
  • -Conducted legal research and analysis to support ongoing projects and initiatives

Education

MASTER DEGREE - PROJECT MANAGEMENT

WSB university
Dabrowa Gornicza, Poland
07-2026

BACHELOR OF ARTS - INTERNATIONAL STUDIES

ADA University
Baku, Azerbaijan
05-2024

DATA SCIENCE -

IBM
Baku, Azerbaijan
06-2023

INSURANCE SCHOOL -

Pasha Insurance Academy
Baku, Azerbaijan
05-2023

OVERVIEW OF DATA VISUALIZATION -

IBM
Baku, Azerbaijan
03-2023

Skills

  • Microsoft Office Suite
  • Power BI
  • Outlook
  • Python programming
  • SQL database management

LANGUAGE SKILLS

Mother tongue: AZERBAIJANI, Other language(s): ENGLISH, TURKISH

Timeline

OPERATOR

TURKISH AIRLINES
05.2024 - 10.2024

DATA ANALYST

"ICHERISHEHER" STATE HISTORICAL-ARCHITECTURAL RESERVE ADMINISTRATION
07.2023 - 11.2023

INTERN

MINISTRY OF LABOUR AND SOCIAL PROTECTION
03.2023 - 06.2023

MASTER DEGREE - PROJECT MANAGEMENT

WSB university

BACHELOR OF ARTS - INTERNATIONAL STUDIES

ADA University

DATA SCIENCE -

IBM

INSURANCE SCHOOL -

Pasha Insurance Academy

OVERVIEW OF DATA VISUALIZATION -

IBM

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Elgun Bakhishov