Daisa Lisembee
Cincinnati
Summary
Expert in problem resolution and verbal communication, proficient in Microsoft Office Suite, committed to delivering efficient service and enhancing customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operator
Performance Plastics Inc
06.2025 - 08.2025
- Operated machinery to ensure efficient production processes and adherence to safety protocols.
- Monitored equipment performance, identifying issues and implementing corrective actions as needed.
- Trained new operators on effective machine operation and safety standards, enhancing team performance.
- Collaborated with maintenance teams to schedule regular equipment inspections, minimizing downtime.
Bakery Worker
Krogers Grocery Store
08.2024 - 05.2025
- Operated baking equipment to produce high-quality bread and pastries efficiently.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
- Collaborated with team members to streamline production processes and reduce downtime.
Garden Associate
The Home Depot
01.2023 - 05.2024
- Provided expert guidance on plant care to customers, resulting in increased satisfaction and fostering customer loyalty.
- Maintained and enhanced garden displays to improve store aesthetics and promote customer engagement.
- Managed the organization and restocking of garden merchandise, maintaining optimal inventory levels to meet consumer demand.
Front Desk Associate
Tru by Hilton
04.2021 - 12.2023
- Greeted guests to establish a welcoming atmosphere and facilitated a smooth check-in process.
- Handled reservations and addressed inquiries, contributing to improved guest satisfaction.
- Processed transactions with precision, ensuring financial records were accurate and reliable.
Customer Service Representative
Concentrix
12.2020 - 01.2023
- Managed over 50 daily customer interactions, delivering personalized service to enhance satisfaction and loyalty.
- Mastered product and service knowledge to respond promptly to inquiries, contributing to an increase in upselling.
- Compiled and accurately inputted personal and financial data for over 1000 customers into the customer service database.
- Conducted training for 4 new hires in script application, conflict resolution, and data management procedures.
Inventory Specialist
WIS International
06.2021 - 12.2022
- Conducted comprehensive audits to ensure inventory accuracy and resolved discrepancies to maintain data integrity.
- Collaborated on the enhancement of inventory management strategies, leading to streamlined stock handling procedures.
- Performed meticulous physical counts and maintained detailed records, contributing to the overall operational efficiency.
Assistant Manager
Dollar General
04.2018 - 04.2021
- Enhanced customer service by fostering loyalty and consistently exceeding expectations.
- Collaborated with management to improve store performance metrics.
- Maintained comprehensive product knowledge, ensuring accurate and effective merchandising.
Education
Associate's degree - Real Estate
Cincinnati State Technical and Community College
Cincinnati, OH09.2025
Skills
- Customer Service
- Problem Resolution
- Social Skills
- Merchandising
- Planograms
- Management
- Sales Management
- Stocking
- Adaptability
- Verbal Communication
- Microsoft Office Suite
- Machine operation
- Equipment operation
- Efficient multitasking
- Effective communication
- Valid Driver's license
- Safety compliance
- Heavy lifting
- Quality assurance
- Plant safety
- Flexible schedule
- Data entry
- Customer service
- Warehouse operations
- Work scheduling
- Staff management
Certification
- Life & Health Insurance License
- First Aid Certification
- CPR Certification
Timeline
Operator
Performance Plastics Inc
06.2025 - 08.2025
Bakery Worker
Krogers Grocery Store
08.2024 - 05.2025
Garden Associate
The Home Depot
01.2023 - 05.2024
Inventory Specialist
WIS International
06.2021 - 12.2022
Front Desk Associate
Tru by Hilton
04.2021 - 12.2023
Customer Service Representative
Concentrix
12.2020 - 01.2023
Assistant Manager
Dollar General
04.2018 - 04.2021
Associate's degree - Real Estate
Cincinnati State Technical and Community College
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