Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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EL HASSAN EL SHAHAT

LEBAON,PA

Summary

Results-driven Area Manager at Walmart with a proven track record in project management and effective communication, achieving a remarkable 45% increase in automation volume. Demonstrated expertise in team development by successfully training two managers while consistently leading high-performance shifts. Proficient in Microsoft Office and bilingual in Arabic & English, dedicated to surpassing operational goals with an emphasis on safety and quality standards.

Overview

13
13
years of professional experience

Work History

Area Manager

Walmart
Lebanon, USA
11.2022 - Current
  • Delivered the startup of 7377 Automation.
  • Ensured deliverables reflect Safety as a Value and will provide Quality products and outcomes to our internal customers
  • Collaborated with all internal functions and demonstrated customer service mindsets and behaviors.
  • Managing the OB operations, meeting daily and weekly KPIs, and having positive relations with the associates.
  • YTD, A2 OB has been the highest performance shift in the building for Case Loading, Pallet Loading and exceeding the NFTD% goals
  • YTD 202 Building CPH, 234 Case Loading CPH, 684 Pallet Loading CPH, 260 OB CPH
  • Helped to build a solid team of dock coordinators that can execute the daily operations with oversight
  • Communication has improved between OB/IB which has resulted in an increase of automation volume over the sorter
  • Increased sorter volume >45% YOY
  • Trained two new Area managers that were promoted from associates within the company

Horizontal Construction Engineer

US Army Reserve
New Cumberland, PA
08.2019 - Current
  • Army Reserve Engineer.
  • Operator of heavy machinery.
  • Paved way for army movements with use of road graders.
  • Supervised employee productivity and overall drilling procedures.
  • Operated tractor and trailer combination to transport heavy equipment to work sites.
  • Compacted material using sheep's foot, smooth drum and vibratory rollers.

Team Leader/Trainer

Sherwin Williams
Fredericksburg, USA
01.2020 - 01.2022
  • Process assistant to shift manager
  • Problem/solve POC for employees during shift
  • Trained day1 employees onto picking throughout their learning curve
  • Developed employees to transition from pick onto high reach operation functions and trained them to properly use high lift equipment

Pharmacy Technician

Rite Aid
Camp Hill, USA
01.2016 - 01.2020
  • Improved drug inventory management system eliminating 95% backlogs causing backorders
  • Audited physical/virtual drug inventory to identify discrepancies
  • Received, reviewed, dispensed and labeled over 300 prescriptions daily with 100% accuracy
  • Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits

Team Leader

Ingram Micro
Jonestown, USA
01.2012 - 01.2016
  • Coordinated shipping dock
  • Managed 10-15 associates
  • Ensured trailers are sealed and transferred over to Drivers
  • Sent out daily EOS washes highlighting important details and outliers to upper management

Education

Certificate - Difficult Interactions

Harvard University
Cambridge, MA
10-2024

High School Diploma -

H Frank Carey High School
Franklin Square
06-2011

Skills

  • Conflict resolution
  • Team building
  • Data analysis
  • Project management
  • Employee training
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team development
  • Staff scheduling
  • Cross-functional collaboration
  • Bilingual communication (Arabic & English)

Accomplishments

  • week 44 2024 achieved 294 highest weekly case loading CPH.
  • on 11/19/2024, the OB team achieved another automation record of processing 127K over the sorter with 18% NFTD.
  • on 9/29/2024 I volunteered to support the weekend shift in their operation. with my collaboration and teamwork, they were able to achieve great results over the sorter. 150K processed over the sorter with 239 case loading CPH, which was 36% higher than the other 2 days of the shift.

Timeline

Area Manager

Walmart
11.2022 - Current

Team Leader/Trainer

Sherwin Williams
01.2020 - 01.2022

Horizontal Construction Engineer

US Army Reserve
08.2019 - Current

Pharmacy Technician

Rite Aid
01.2016 - 01.2020

Team Leader

Ingram Micro
01.2012 - 01.2016

Certificate - Difficult Interactions

Harvard University

High School Diploma -

H Frank Carey High School
EL HASSAN EL SHAHAT