Heather Johnson
Grove City,OH
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excels at multitasking and time management.
Overview
26
26
years of professional experience
Work History
Area Manager
Walmart Distribution Center
07.2022 - Current
- Managed cross-functional teams, ensuring smooth coordination between warehouse operations, FID, PUT and Batching departments.
- Streamlined PUT quality operations by implementing new efficient inventory management processes.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led team to achieve company goals and exceed targets consistently, fostering positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
Development Lead
Walmart Distribution Center
07.2013 - 07.2022
- Development Lead 2021-2022 - Evaluated associates, identifying training gaps, developed lesson plans to increase company retention and productivity rates.
- PE hauler 2020-2021 - Responsible for hauling pallets of freight to and from receiving docks.
- Traffic associate 2020-2021- Checked in over the road drivers, signed billing records, verified and assembled billing paperwork.
- Pick to light 2019-2020 - Orderfilled freight selecting merchandise based on store orders, making sure quality and accuracy are maintained on labels and freight.
- RSR 2017-2019- Put away inbound pallets of freight to reserve slots.
- Receiving unloader 2013-2017 - Removed pallets from inbound trailers, Identified freight types, created and applied dock tags and assured quality was maintained..
Team Lead Trainer
Gap Inc Direct
01.1998 - 01.2008
- Hand picked to be part of team to launch Piperlime.com
- One of main communicators between Gap Inc. corporate office and headquarters.
- Used critical thinking to improve processes, evaluate solutions and make decisions on what information was used on website.
- Identified associates with specific skill sets to recommend for promotions to Piperlime, increasing internal hiring.
- Trained and mentored new personnel hired to fulfill various roles.
- Audited team performance and compliance with Gap Inc. standards.
Education
Certification Walmart Spark Chain: Summer 2024 - Supply Chain Management
The University of Tennessee - Knoxville
Knoxville, TN08.2024
Associate of Science - Behavioral Sciences
Herzing University
Dearborn, MI06.2012
Skills
- Critical Thinking
- Time Management
- Active Listening
- Training & Development
- Organizational Skills
- Good Work Ethic
- Supervision & Leadership
- Planning & Organizing
- Conflict Resolution
- Data Management
- Team Management
- Computer Skills
- Problem Resolution
- Adaptability
Timeline
Area Manager
Walmart Distribution Center
07.2022 - Current
Development Lead
Walmart Distribution Center
07.2013 - 07.2022
Team Lead Trainer
Gap Inc Direct
01.1998 - 01.2008
Certification Walmart Spark Chain: Summer 2024 - Supply Chain Management
The University of Tennessee - Knoxville
Associate of Science - Behavioral Sciences
Herzing University
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