Overview
Work History
Education
Certification
Relevant Leadership & Project Experience
Timeline
Generic

Eli Allan

Provo,UT

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Sales Associate

Missionary Mall Org
Springville, Utah
10.2024 - 06.2025
  • Resolved client concerns to ensure satisfaction and foster repeat business.
  • Delivered exceptional customer service in fast-paced environments.
  • Collaborated with team members to achieve performance goals and enhance workflow efficiency.
  • Leveraged problem-solving and communication skills in dynamic, collaborative settings.
  • Modeled effective work habits and culture for all associates.

Front Ensemble Technician

Provo High School
Provo, Utah
08.2023 - 04.2024
  • Worked with Front Ensemble Director to craft lesson plans and teach the students.
  • Coached individual students and small groups on their technical music skills.
  • Assisted in setup and breakdown of front ensemble equipment during rehearsals.

IT Support Specialist

Brigham Young University
Provo, UT
08.2022 - 08.2023
  • Established foundational skills in SQL, Python, HTML5, CSS, and JS.
  • Facilitated clear communication of technical solutions to end-users, improving comprehension.
  • Analyzed recurring issues and proposed workflow enhancements to drive process improvement.
  • Supported coordination among cross-functional teams and maintained effective communication with stakeholders.
  • Coached new Specialists on company culture, processes, and documentation standards.

Education

High School Diploma -

Timpanogos High School
Orem, UT
05-2020

Bachelor of Arts - Chinese (Mandarin)

Brigham Young University
Provo, UT

Certification

Professional Scrum Master™ I (PSM I) — Scrum.org, 2025

Relevant Leadership & Project Experience

Regional Team Leader (Full-Time Service)

  • Church of Jesus Christ of Latter-day Saints | San Jose, CA | Dec 2021 - Aug 2022
  • Taught and lead over 10 volunteers on interpersonal communication, technical skills, and conflict resolution.
  • Created lesson plans for weekly training meetings.

Sunday School Teacher (Volunteer Role)

  • Church of Jesus Christ of Latter-day Saints | Provo, UT | May 2023 - Oct 2023
  • Created lesson plans for biweekly Sunday School lessons.
  • Lead discussions and taught principles from scriptures, Church leaders, and approved lesson manuals.

Timeline

Sales Associate

Missionary Mall Org
10.2024 - 06.2025

Front Ensemble Technician

Provo High School
08.2023 - 04.2024

IT Support Specialist

Brigham Young University
08.2022 - 08.2023

High School Diploma -

Timpanogos High School

Bachelor of Arts - Chinese (Mandarin)

Brigham Young University
Eli Allan