Eli Cooper
San Diego,CA
Summary
Methodical network administrator with 5 years of experience in supporting server environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.
Overview
4
4
years of professional experience
Work History
Network Operations Supervisor
3rd Marine Aircraft Wing
08.2023 - Current
- Conducted regular audits of network systems to identify areas for improvement and ensure compliance with industry standards.
- Managed budgeting process for networking projects, ensuring cost-effective allocation of resources without compromising quality or performance levels.
- Oversaw capacity planning efforts to accommodate future growth in network usage while maintaining high performance standards.
- Evaluated emerging technologies for potential integration into existing networks, keeping the company at the forefront of industry advancements.
- Mentored junior staff, providing guidance on best practices in network operations management.
- Managed vendor relationships, ensuring timely delivery of services and equipment.
- Led the successful migration of critical systems to new platforms, minimizing disruption to business operations.
- Developed comprehensive documentation for network topology and procedures, facilitating knowledge transfer among team members.
- Collaborated with cross-functional teams to improve infrastructure design and implementation.
- Played a key role in disaster recovery planning initiatives, contributing to the development of strategies that ensured the resilience of critical systems during unexpected events.
- Administered server updates and backups, maintaining optimal functionality and data integrity.
Network Supervisor
Combat Logistics Battalion 13
11.2022 - 08.2024
- Maintained compliance with industry regulations by conducting regular security audits and adjusting policies as needed.
- Standardized equipment configurations to simplify management tasks while maintaining high levels of performance.
- Reduced network downtime with proactive monitoring and swift issue resolution.
- Ensured business continuity with reliable backup systems and disaster recovery plans in place.
- Developed comprehensive documentation for network topology, policies, and procedures to maintain consistency across the organization.
- Fostered a culture of continuous improvement within the networking team by encouraging open communication about challenges faced in day-to-day operations.
- Facilitated seamless communication between different departments through effective implementation of VoIP systems.
- Improved network efficiency by implementing upgrades, optimizations, and maintenance procedures.
- Trained junior staff members on best practices for network management, improving overall team competency.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
Network Administrator
Combat Logistics Regiment 17
05.2020 - 11.2022
- Improved network efficiency by implementing and managing system updates and patches.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Reduced downtime with proactive identification and resolution of IT issues.
- Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
- Facilitated seamless migrations to new platforms with thorough planning, testing, and execution of data transfers.
- Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
- Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
- Spearheaded infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Designed scalable network architecture that allowed for seamless integration of new technologies as the company grew.
- Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards.
- Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored system performance and responded to alerts.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and resolved hardware and software issues.
Education
High School Diploma -
Hardin Northern High School
Dola, OHNo Degree - Network And System Administration
Marine Corps University
Quantico, VASkills
- Network Troubleshooting
- Customer Support
- Training and mentoring
- Team Management
- Escalation Handling
- Incident Management
- Network Security
- Performance Analysis
- Disaster Recovery
- Service Delivery
- Network systems installation
- Hardware and software monitoring
- Effective Communication
- Wireless Networking
- IP Addressing and Subnetting
- VoIP Systems
- Technical Support
- System Administration
- Network Architecture
- Quick Learner
- Attention to Detail
- Hardware Installation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
- Assisted in writing and placing Marine Corps Doctrine for network infrastructure in Combat Logistics Battalions throughout the Marine Corps.
Timeline
Network Operations Supervisor
3rd Marine Aircraft Wing
08.2023 - Current
Network Supervisor
Combat Logistics Battalion 13
11.2022 - 08.2024
Network Administrator
Combat Logistics Regiment 17
05.2020 - 11.2022
High School Diploma -
Hardin Northern High School
No Degree - Network And System Administration
Marine Corps University
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