Eli Dollins
Norman,OK
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Whataburger
Norman , OK
07.2024 - Current
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Team Member
Whataburger
Decatur, TX
01.2023 - 07.2024
- Greeted customers upon entering the store with friendly demeanor.
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
Sandwich Artist
SUBWAY®Restaurants
Decatur, TX
09.2022 - 12.2022
- Communicated effectively with co-workers regarding customer needs and concerns.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Ensured all menu items were prepared in accordance with health and safety standards.
Education
Bachelor of Science - Biology
University of Oklahoma
Norman, OK12-2026
Skills
- Problem solving
- Effective communication
- Critical thinking
- Relationship building
- Mentoring
- Conflict resolution
- People management
- Leading team meetings
Affiliations
- Parking Appeals Board
- OU Honors College
Certification
- ServSafe
Languages
English
Professional
Spanish
Limited
Accomplishments
- OU Award of Excellence
References
References available upon request.
Timeline
Team Leader
Whataburger
07.2024 - Current
Team Member
Whataburger
01.2023 - 07.2024
Sandwich Artist
SUBWAY®Restaurants
09.2022 - 12.2022
Bachelor of Science - Biology
University of Oklahoma
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