Eli Gardner
Spokane,WA
Summary
Hardworking Beverage Sales Representative with 15 years of experience working with alcohol. Trained in project and time management with extensive knowledge in beer, wine, and spirits with proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Sales Representative
RNDC
Spokane, WA
06.2021 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Expanded customer base and boosted profit within product line.
Sales Representative
Columbia Distributing
Spokane, WA
07.2017 - Current
- Designed and implemented promotional events with clients to boost brand awareness in target territories.
- Grew account base by developing attractive proposals for restaurants and bars.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, raising customer satisfaction.
- Maintained up-to-date knowledge of product and service changes.
- Surpassed sales goals through implementation of effective marketing strategies.
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
Territory Manager
Payette Brewing Company
Boise, ID
07.2016 - 01.2017
- Achieved sales goals, distribution targets and market share through proactive management of territory.
- Worked with off and on premise accounts across 3 states (WA, ID, MT)
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Documented time, calls and results, and submitted reports.
- Established successful account relationships with managers and owners by building rapport and maintaining consistent communication.
- Tracked changing product lines to effectively meet dynamic market demands.
- Monitored expenses and time usage to maximize effectiveness.
Bar Operations Manager
Press Public House
Spokane, WA
01.2013 - 06.2016
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Kept accurate inventories and worked with multiple distributors for liquor, beer, wine and bar supplies.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
Education
No Degree - Business Management
Washington State University
Pullman, WANo Degree - Business Administration
Spokane Falls Community College
Spokane, WAHigh School Diploma -
Shadle Park High School
Spokane, WA05.2002
Skills
- Order fulfillment
- Product knowledge
- Account management
- Sales presentations
- Customer service
- Responsible
- Training & Development
- Multitasking abilities
- Relationship-Building
Timeline
Sales Representative
RNDC
06.2021 - Current
Sales Representative
Columbia Distributing
07.2017 - Current
Territory Manager
Payette Brewing Company
07.2016 - 01.2017
Bar Operations Manager
Press Public House
01.2013 - 06.2016
No Degree - Business Management
Washington State University
No Degree - Business Administration
Spokane Falls Community College
High School Diploma -
Shadle Park High School
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