Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Rivera

Baltimore,US

Summary

Dynamic Sales Representative with a strong history of enhancing customer service and driving sales at The Children's Place. Proven expertise in inventory management, team training, and operational streamlining led to improved efficiency and profitability. Achievements include significant client base growth and increased revenue through strategic sales planning and tailored solutions. Recognized for exceptional communication, negotiation, and problem-solving skills that foster robust customer relationships. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Sales Representative

The Children's Place
, United States
10.2024 - Current
  • Acquired excellent attention to detail within a client-focused environment.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.

Warehouse Worker

Cardinal Health
, United States
05.2024 - 10.2024
  • Spearheaded efforts to streamline product movement within warehouse environments.
  • Enhanced team performance by implementing training sessions focused on safe and efficient material management.
  • Streamlined pallet logistics for on-time deliveries and operational efficiency.
  • Operated scanners, computers, and other equipment to track orders.
  • Received and tracked incoming inventory shipments.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Maintained accurate inventory records using computerized tracking systems.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Assembled orders according to customer requests.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Package Handler

FedEx Ground
, United States
10.2023 - 05.2024
  • Ensured efficient handling of packages from tracking to final dispatch in a dynamic warehouse setting.
  • Oversaw inventory control, ensuring precise tracking of package movements.
  • Worked alongside team to ensure successful completion of daily shipping objectives.
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Assisted in training new employees on package handling processes.
  • Followed company policies and procedures for secure package handling.
  • Disposed of debris and hazardous materials properly to avoid contamination.

Warehouse Fulfillment Associate

Value City Furniture
08.2022 - 07.2023
  • Delivered pristine furniture by efficiently managing unpacking and storage processes.
  • Completed Stain safe applications to maintain product standards.
  • Executed miscellaneous duties efficiently as assigned.
  • Inspected items for damages before stocking them onto shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Carpenter Apprentice

09.2020 - 12.2022
  • Learned and practiced carpentry skills such as cutting, drilling, measuring, flooring, tiling, and various installation procedures
  • Assisted in removing waste and debris, watched experienced carpenters, handled tool maintenance, and interpreted blueprints
  • Developed skills in handling tool maintenance, interpreting blueprints, and getting familiar with the carpentry industry

Dominos Insider

Domino's
11.2019 - 10.2020
  • Ensured equipment functionality and maintained organized ingredient inventory for seamless operations.
  • Completed inventory counts and necessary paperwork meticulously.
  • Sustained hygiene of equipment and workplace in compliance with safety regulations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

High school diploma -

Milford Mill Academy
07.2020

Skills

  • Communication
  • Unloading
  • Shipping & Receiving
  • Material Handling
  • Order picker
  • Order Fulfillment
  • Office Equipment Operation
  • Delivery Operations
  • Import/Export Operations
  • Food Processing Equipment
  • Inventory
  • Packaging
  • Trucking Equipment Operation
  • Inside Sales
  • Carpentry
  • Industry Training
  • Merchandise
  • Product and service knowledge
  • Time management
  • Customer service

Timeline

Sales Representative

The Children's Place
10.2024 - Current

Warehouse Worker

Cardinal Health
05.2024 - 10.2024

Package Handler

FedEx Ground
10.2023 - 05.2024

Warehouse Fulfillment Associate

Value City Furniture
08.2022 - 07.2023

Carpenter Apprentice

09.2020 - 12.2022

Dominos Insider

Domino's
11.2019 - 10.2020

High school diploma -

Milford Mill Academy
William Rivera