Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Eli Guerra

Eli Guerra

Groveland,Illinois

Summary

Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with an eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons. A hardworking and passionate job seeker with strong organizational skills, Ready to help the team achieve company goals.

Overview

3
3
years of professional experience

Work History

Bag Room Employee

Bloomington Country Club
06.2023 - Current
  • Maintained clean and organized bag room.
  • Communicated with golf professional staff frequently to determine other daily duties.
  • Cleaned and maintained members' clubs.
  • Checked available supplies for members and guests.
  • Handled customer complaints in a professional and courteous manner.
  • Greeted customers and offered them assistance.
  • Promptly responded to all requests for assistance.
  • Managed check-in and check-out process of items.

Detailer

309 Detailing
05.2021 - Current
  • I owned a car detailing business that brought in 4 customers a week for over 3 years through free ads on facebook
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Washed cars and trucks daily for auto dealership.

Front Desk Associate

Touch Of Bronze Tanning Salon
01.2022 - 02.2024
  • Maintained cleanliness and organization of the front desk area.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
  • Sold customers on products and packages

DSR

American Rentals
10.2022 - 03.2023
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Associate of Arts - Communications

Illinois Central College
East Peoria, IL
12.2023

High School Diploma -

Morton High School
Morton, IL
05.2021

Skills

  • Team Management
  • Ride Control Operation
  • Ride Loading and Unloading
  • Safety Guidelines
  • Customer Service
  • Member Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Bag Room Employee

Bloomington Country Club
06.2023 - Current

DSR

American Rentals
10.2022 - 03.2023

Front Desk Associate

Touch Of Bronze Tanning Salon
01.2022 - 02.2024

Detailer

309 Detailing
05.2021 - Current

Associate of Arts - Communications

Illinois Central College

High School Diploma -

Morton High School

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Eli Guerra