Eli Holland
Jenks,OK
Summary
Proficient in delivering exceptional customer service while managing multiple tasks in fast-paced settings. Adept at communication and problem-solving, ready to enhance team productivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Games Department Lead
Main Event
Tulsa, OK
03.2022 - 04.2026
- Fostered a positive work environment, promoting teamwork and high employee morale.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks
- Identified areas for improvement within the department, developing plans to address those needs effectively.
Carhop
Sonic
Tulsa, OK
06.2021 - 03.2022
- Maintained clean and organized work environment to promote safety and efficiency.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Communicated effectively with kitchen staff to ensure accurate order fulfillment and customer satisfaction.
- Managed multiple orders simultaneously while maintaining attention to detail in high-pressure situations.
Education
Associate of Applied Science - Air Conditioning And Refrigeration Technician
Oklahoma State University Institute of Technology ,Okmulgee
Okmulgee, OK08-2027
High School Diploma -
Jenks High School
Jenks, OK06-2021
Skills
- Effective use of a multimeter for troubleshooting
- Strong understanding of a manifold gauge assembly and its uses
- Verbal and written communication
- Customer relations
- Multitasking strength
- Problem-solving
- Time management
- Conflict de-escalation
- Personnel training and development
Timeline
Games Department Lead
Main Event
03.2022 - 04.2026
Carhop
Sonic
06.2021 - 03.2022
Associate of Applied Science - Air Conditioning And Refrigeration Technician
Oklahoma State University Institute of Technology ,Okmulgee
High School Diploma -
Jenks High School