Summary
Overview
Work History
Education
Skills
Timeline
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ELI HOUSE

Carlsbad,United States

Summary

General Manager's Assistant with extensive experience in operational efficiency and fleet management. Possesses strong communication skills, customer service expertise, and a solid foundation in sales strategy and training. Adept at implementing procedures that enhance performance and reliability, with a keen interest in transitioning to a sales role.

Overview

3
3
years of professional experience

Work History

General Managers Assistant

Thunder Run Concrete
11.2021 - 12.2024
  • Managed small fleet repairs, established and supervised fleet cleaning protocol, ensured operational efficiency
  • Conducted general maintenance on batch plant, improving equipment reliability and reducing downtime
  • Implemented and optimized fleet cleaning procedures, enhancing vehicle longevity and performance
  • Handled cash accurately and prepared deposits.

Lead Generator & Sales Representative

Klout Academy
03.2023 - 10.2024
  • Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
  • Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
  • Generated high-quality leads by researching and identifying potential clients through various online platforms.
  • Developed strong rapport with potential clients, fostering long-lasting relationships and repeat business opportunities.
  • Scheduled sales appointments to discuss products and services and to close qualified leads.
  • Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
  • Increased conversion rate with targeted outreach strategies, including email campaigns and cold calling.
  • Enhanced lead quality by conducting thorough pre-screening of prospects before forwarding to the sales team.
  • Assisted in refining the sales pitch based on feedback from prospects, resulting in a more persuasive approach when reaching out to potential clients.

Hot Shot Driver

Natrual Gas Compression Systems
10.2023 - 11.2023
  • Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
  • Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
  • Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
  • Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.

Education

Business Management

New Mexico State University
Las Cruces, NM

Diploma -

Carlsbad Highschool
Carlsbad, NM
06.2021

Skills

  • Communica6on Skills
  • Customer Service
  • Sales Strategy
  • Entrepreneurship
  • Sales Training
  • Consultative Selling
  • Closing Techniques

Timeline

Hot Shot Driver

Natrual Gas Compression Systems
10.2023 - 11.2023

Lead Generator & Sales Representative

Klout Academy
03.2023 - 10.2024

General Managers Assistant

Thunder Run Concrete
11.2021 - 12.2024

Business Management

New Mexico State University

Diploma -

Carlsbad Highschool

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