Emerging business management professional with experience in recruiting, associate development, and organizational skills. My passion for learning about business strategies and innovations drives my career aspirations in people business management.
Overview
4
4
years of professional experience
Work History
General Managers Assistant
Sam’s Club Fulfillment Center (8799)
04.2023 - Current
Managed projects, tracked milestones, and performed performance analysis against strategic growth initiative and long-range plans
Built and leveraged cross-functional relationships to ensure organizational effectiveness and efficiency
Led planning of all site events, all-hands, morale events
Kept track of monthly FC budget and expenses.
Human Resource Clerk
Sam’s Club Fulfillment Center (8799)
03.2022 - 04.2023
Implemented leave of absence tracker that reduced no show and job abandonment
Facilitated clerical duties by implementing an excel tracker to reduce associate research
Developed and implemented an efficient and standardized onboarding process using workday, DocuSign and creating an onboarding tracker
Ensured communication of benefits and policies for all associates by participating in operation startups and partnering with operational leadership.
Systems Operator
Walmart Fulfillment Services (7278/7530)
09.2021 - 03.2022
Created a tracker and maintained over 500k worth of assets to for new facility launch
Provided IT tech support to internal users through remote assistance, walkups, phone, tickets, and chat for 3 collocated operations software’s across 3 business
Communicated new software launches and hosted workshops for managers to ensure smooth operations
Fully launched Thor software on over 100 PC’s while maintaining efficient cable management.
Reports Clerk
Sam’s Club Fulfillment Center (8799)
08.2019 - 09.2021
Synthesize insights from quantitative and qualitative data from Wal-Mart platforms across 3 collocated businesses
Identified key problems in reporting trackers and worked collaboratively with senior leadership to create a more effective business report
Developed a detailed analytic dashboard and ad hoc report to track the performance Sam’s Club hybrid building
Provided reporting and guidance to managers to ensure correct reporting of key metrics.
<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)