Eli Lord
Flowood,MS
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
Work History
Sales Consultant/Key Holder
Shades Sunglasses And Casual Apparel
08.2022 - 07.2024
- At Shades Sunglasses I acquired and learned many different skills, these are the following:
- Greet customers as they enter the store and provide assistance as needed.
- Assist customers in finding the perfect sunglasses and apparel items based on their preferences and style.
- Educate customers on the features and benefits of different products, including lens technology, UV protection, and fashion trends.
- Build lasting relationships with customers to encourage repeat business and positive word-of-mouth referrals.
- Stay informed about current promotions, upcoming events, and new product launches.
- Collaborate with team members to achieve store goals and objectives.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Front of House/Drive-Thru Team and Kitchen Team
Chick-Fil-A
03.2020 - 07.2022
- At Chick-Fil-A, I learned what it means to serve others before yourself
- I worked for every team aside from Catering
- I served on the Front of House team, the Quality team, and the Drive-thru team.
- Monitor drive-thru and front counter traffic, proactively addressing any delays or issues to minimize wait times and improve customer satisfaction.
- Coordinate with kitchen staff to ensure timely preparation and delivery of orders to customers.
- Follow proper food safety and sanitation procedures at all times, including handwashing, glove usage, and temperature monitoring.
- Maintain cleanliness and organization of food preparation areas, including cooking equipment, prep stations, and utensils.
- Greet customers with a warm and friendly demeanor as they enter the restaurant.
- Handle customer inquiries, comments, and complaints professionally and with empathy, striving to exceed customer expectations.
- Assist customers with menu selections, providing recommendations and answering questions about ingredients, allergens, and nutritional information.
- Maintained a clean, welcoming environment for guests, ensuring optimal dining experiences.
- Enhanced customer experience by providing exceptional service and promptly addressing concerns.
Education
Marketing -
University of Mississippi
Oxford, MS05.2027
Skills
- Persuasive Communication
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
Accomplishments
Skip Cline 2023-2024 Recipient, the award description follows:
The Skip Cline Memorial Scholarship shall be awarded annually to an eligible Member Awaiting Initiation or a newly initiated member of Alpha Upsilon Chapter of Kappa Alpha Order at the University of Mississippi. The scholarship shall be given for the academic semester following the initiation of the recipient. The Harry "Skip" Cline, Jr. Memorial Scholarship on Friday, October 9, 1987, Harry "Skip" Cline, Jr. died after an accidental fall down a flight of stairs at the Kappa Alpha House. Skip was a bright, energetic young man who was always on the go. Skip had the unique ability of being able to walk up to a total stranger and strike up a conversation. He was a master of talking his way out of any situation - and he could smile even if he was in "big" trouble. Skip was always looking for a new challenge to conquer, and he strove to be the best that he could be. After his death, the members of the Chapter who knew him during his brief six weeks as a New Member wanted to do something worthwhile in honor of him. This scholarship is a means by which a young man who had an all-around good personality and attitude, a man who was always willing to help without being asked, and a man who strove to achieve his goals could be remembered and honored. Skip did not have a 4.00 average, or even a 3.00 for that matter, but Skip did have character, personality and an overall outlook on life beyond compare. By giving this Scholarship, Skip cannot be returned to us. But by keeping his memory alive perhaps we can inspire someone to emulate all that was good in him. And if that is accomplished, the "footprints on the sands of time" left by Skip Cline will be large indeed.
Community Service
- Care Center, Flowood, MS
- The Pantry, Oxford, MS
- Pinelake Church
- Mustard Seed, Flowood, MS
- Pinelake 56 Camp
- Rebelthon Team Kappa Alpha for St. Jude
Timeline
Sales Consultant/Key Holder
Shades Sunglasses And Casual Apparel
08.2022 - 07.2024
Front of House/Drive-Thru Team and Kitchen Team
Chick-Fil-A
03.2020 - 07.2022
Marketing -
University of Mississippi
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