Emily Shields
Saraland
Summary
Proactive and customer-focused, I excelled at Shades Sunglasses and Casual Apparel, enhancing customer loyalty through exceptional service and problem-solving skills. Demonstrated reliability and a professional demeanor, adept at cash handling and fostering teamwork. Achieved significant improvements in customer engagement and store efficiency, showcasing a blend of excellent people skills and time management abilities. I am very mature along with responsible with a strong work ethic. I go above and beyond to help with anything and everything I can.
Overview
1
1
year of professional experience
Work History
Sales Associate
Shades Sunglasses And Casual Apparel
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Assistant
Kathy Wallace
05.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Dropped court papers off at her office which showed responsibility and determination.
- Offered my help with anything and everything needed.
Education
No Degree -
Saraland High School
1115 Industrial Parkway Saraland, AL 3657105-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Cash handling
- Flexible schedule
- Professional demeanor
- Friendly and outgoing
- Calm demeanor
Languages
Spanish
Limited Working
Timeline
Sales Associate
Shades Sunglasses And Casual Apparel
08.2024 - Current
Assistant
Kathy Wallace
05.2024 - Current
No Degree -
Saraland High School
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