Eli Pettitt
Overview
9
9
years of professional experience
Work History
Residential Service Consultant
Georgia Power
01.2025 - Current
- Demonstrated empathy towards customers'' needs while simultaneously adhering to company policies and guidelines.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Achieved 150 qualified Vivint transfers in July.
- Maintained 87% overall Service Cloud usage, surpassing goal of 70%.
Production Technician
Distribution Cooperative Inc.
11.2023 - 01.2024
- Coordinated and assembled surgical kits for 18–20 hospitals, maintaining strict quality and inventory standards.
- Orchestrated organization and precision to ensure orders are fulfilled accurately.
- Ensured consistent, transparent communication within the team to enhance productivity and efficiency.
E-Commerce Supervisor
Kroger
05.2020 - 10.2023
- Managed a multi-million-dollar department, driving strategic initiatives and achieving performance goals.
- Provided leadership, training, and performance oversight for a team of 20 staff members.
- Delivered precise and concise reports on critical issues to department leadership for prompt resolution.
- Maintained a professional and personable approach to customer interactions, ensuring a positive experience.
Team Member
Chick-fil-a
09.2016 - 01.2020
- Fostered a positive work environment through daily, effective communication with team members and management.
- Mentored new hires in multiple kitchen stations, fostering teamwork and maintaining high performance.
- Demonstrated a positive and professional demeanor while performing effectively in a fast-paced environment.
Education
Bachelor of Science - Family & Children’s Ministry, Bible & Theology
Toccoa Falls College
Toccoa, Georgia05.2020
Skills
- Detail Oriented
- Organized
- Time Management
- Reliable and Consistent
Timeline
Residential Service Consultant
Georgia Power
01.2025 - Current
Production Technician
Distribution Cooperative Inc.
11.2023 - 01.2024
E-Commerce Supervisor
Kroger
05.2020 - 10.2023
Team Member
Chick-fil-a
09.2016 - 01.2020
Bachelor of Science - Family & Children’s Ministry, Bible & Theology
Toccoa Falls College