Eli Rivera
Orlando,FL
Summary
XLDS Associate at Amazon with an abundance of success in customer service and team collaboration. I am fluent in both Spanish and English, and I am very good at problem solving and multitasking under tight deadlines. I have 1.5 years of experience in both day and night shift "each" and how the operation is executed, (OTR & UTR).I am renowned for improving my leadership and communication abilities, and I efficiently oversee operations while quickly adjusting to new challenges. I'm an excellent communicator and team leader who pays close attention to detail. A demonstrated ability to handle numerous tasks effectively and efficiently in fast-paced environments. recognized for adopting a proactive approach in recognizing and resolving problems, with an emphasis on efficiency and team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
XLDS Associate, AMXL DS Field - VAR
XLDS Associate I
03.2022 - Current
- Self-motivated and heavily liable for actions taken.
- Worked exceptionally well in fast-paced circumstances.
- Capable of working both independently as well as collaboratively within a team scenario.
- Proven ability to learn efficiently and adjust to various circumstances/situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to narrow down problems, assess solutions, and reach decisions.
- Worked effectively in a team environment, providing guidance and support.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient at acquiring new information fast and effectively.
- Efficiently managed time in order to fulfill all tasks within the deadlines.
- Enhanced communication skills via daily interactions with others.
- Worked variable hours, including night and day, weekend, and holiday shifts.
- Properly understanding operations/workflow and daily routine goals of the product.
- Have worked both Day and Night Shift OTR/UTR for 1.5 years each. I have extensive knowledge understanding how both operations execute.
Education
High School Diploma -
Orange County Virtual School
Orlando, FL01-2021
Skills
- Communications & leadership skills
- Team management & teamwork collaborations
- Customer service/focus driven
- Bilingual (English & Spanish)
- Problem-solving/multitasking abilities
- Excellent comprehensive knowledge of Amazon software and hardware
- Ability to operate under challenging environmental circumstances
Certification
- TDR Certification
- Six Sigma white belt Certification
Timeline
XLDS Associate, AMXL DS Field - VAR
XLDS Associate I
03.2022 - Current
High School Diploma -
Orange County Virtual School
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