Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Elia Reyes

Wilmore

Summary

Experienced professional in animal care and client service at Petsuites of Hamburg. Demonstrated leadership in improving pet care protocols and creating a supportive environment. Proficient in problem-solving and time management, ensuring operational efficiency and high care standards. Committed to quality work and continuous professional development.

Overview

6
6
years of professional experience

Work History

Lead Pet Technician

Petsuites of Hamburg
Lexington
03.2022 - Current
  • Maintained accurate records of pet care services and administered medications per veterinarian prescriptions.
  • Ensured daily cleaning and maintenance of kennels following established protocols.
  • Attended staff meetings to discuss enhancements in pet care services and new initiatives.
  • Responded promptly to customer inquiries through phone, email, or in-person interactions.
  • Monitored health and behavior of animals, providing timely feedback to supervisors on concerns.
  • Conducted grooming activities including bathing, brushing, nail trimming, and ear cleaning for pets.
  • Facilitated play sessions with dogs and cats to promote socialization and reduce stress.
  • Instructed animals in basic commands such as sit and stay to enhance training.

Pantry Line Cook

Shaker Village of Pleasant Hill
Harrodsburg
05.2021 - 03.2022
  • Ensured compliance with recipes and sanitation standards while preparing food for entire kitchen.
  • Developed seasonal menus reflecting customer preferences and market trends.
  • Trained new pantry line cooks in cooking techniques and safety protocols.
  • Monitored inventory levels, placing orders to maintain optimal stock of pantry items.
  • Collaborated with chefs to address discrepancies in ingredient quantities and preparation methods.
  • Executed routine cleaning and maintenance tasks throughout kitchen areas.
  • Assembled salads, sandwiches, desserts, and other cold menu offerings for guest delivery.

Dishwasher/Prep Cook

Shaker Village of Pleasant Hill
Harrodsburg
05.2020 - 08.2020
  • Scrubbed and sanitized dishes, pots, pans, utensils, and kitchen equipment to maintain hygiene standards.
  • Loaded dirty dishes into dishwasher racks and unloaded clean dishes onto carts or shelves.
  • Informed supervisors promptly regarding any observed machine malfunctions during operation.
  • Stocked service areas with clean plates, bowls, cups, and other items as required.
  • Performed routine maintenance tasks, including cleaning filters in dishwashing machines.

Cashier

Lee's Famous Recipe Chicken
Harrodsburg
08.2019 - 03.2020
  • Managed multiple tasks concurrently, ensuring high efficiency and accuracy.
  • Replenished essential supplies throughout shift to maintain operational flow.
  • Delivered friendly customer service by addressing inquiries and resolving complaints promptly.
  • Received customer payments, issuing accurate change as required.
  • Maintained cleanliness of work area consistently throughout shift.
  • Demonstrated knowledge of current menu items, pricing, and promotions.

Education

High school diploma -

Mercer County Senior High School
Harrodsburg, KY
05.2020

Some College (No Degree) - Veterinary Science

Morehead State University
Morehead, KY

Skills

  • Animal care and restraint
  • Cash handling
  • Reception and front desk management
  • Kennel operations
  • Client service
  • Computer literacy
  • Horticulture expertise
  • Leadership skills
  • Food safety practices
  • Communication skills
  • Organizational abilities
  • Problem solving
  • Time management

Timeline

Lead Pet Technician

Petsuites of Hamburg
03.2022 - Current

Pantry Line Cook

Shaker Village of Pleasant Hill
05.2021 - 03.2022

Dishwasher/Prep Cook

Shaker Village of Pleasant Hill
05.2020 - 08.2020

Cashier

Lee's Famous Recipe Chicken
08.2019 - 03.2020

High school diploma -

Mercer County Senior High School

Some College (No Degree) - Veterinary Science

Morehead State University

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Elia Reyes