Savannah Link
Westernville
Summary
Professional grooming specialist prepared for role demanding high standards and focus on results. Extensive experience in maintaining grooming equipment, handling pets with care, and applying breed-specific grooming techniques. Known for strong team collaboration and adaptability, ensuring seamless service in dynamic environments. Expertise in animal behavior and customer service, fostering trust and loyalty.
Overview
10
10
years of professional experience
Work History
Pet Groomer
PetSuites Gahanna
10.2021 - Current
- Brushed and combed fur to remove tangles and loose hair, promoting a neat appearance.
- Trimmed nails and cleaned ears to enhance pet hygiene and owner satisfaction.
- Observed pets for signs of health issues and reported concerns to owners.
- Applied grooming products, such as shampoos and conditioners, based on pet needs.
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
Professional Pet Stylist
Petsmart
08.2020 - 10.2021
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
- Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
- Regularly attended professional networking events, establishing strong connections within the pet styling community and increasing visibility for the salon.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
Sales Associate
Target
09.2018 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Key Holder
The Shoe Dept
02.2016 - 09.2018
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Increased customer satisfaction by providing personalized assistance and addressing their concerns promptly.
- Helped train new hires on company policies, procedures, and product knowledge, ensuring seamless integration into the team.
- Assisted in maintaining a safe and secure store environment by adhering to safety policies and procedures.
- Assisted keyholder in opening/closing duties which included preparing registers, securing the premises, and performing end-of-day financial reconciliation tasks accurately.
- Managed inventory control tasks such as receiving shipments, stocking shelves, and updating records accordingly.
Cashier and Waiter
Dairy Queen Grill & Chill
10.2014 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Fairness High School
Navarre, OH01-2016
No Degree - Child Development
Kent State University, Stark
Canton, OH01-2016
Skills
- Patience with animals
- Grooming best practices
- Cleanliness and sanitation
- Animal handling expertise
- Pet first aid
- Haircut styling techniques
- Animal handling
- Breeding
- Animal care
Timeline
Pet Groomer
PetSuites Gahanna
10.2021 - Current
Professional Pet Stylist
Petsmart
08.2020 - 10.2021
Sales Associate
Target
09.2018 - 07.2020
Assistant Key Holder
The Shoe Dept
02.2016 - 09.2018
Cashier and Waiter
Dairy Queen Grill & Chill
10.2014 - 01.2015
High School Diploma -
Fairness High School
No Degree - Child Development
Kent State University, Stark
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