Elian Galvez Ayona

• Provided authentic Spanish dining experiences through attentive, knowledgeable service.
• Recommended traditional Spanish dishes and wines to enhance guest satisfaction.
• Managed high-volume shifts while prioritizing efficiency and quality of service.
• Collaborated with kitchen team for prompt and accurate order delivery.
• Assisted in training new servers to uphold service standards.

• Provided elite service to high-profile members and guests in an exclusive setting.
• Mastered intricate knowledge of the menu, wines, and daily specials.
• Managed VIP experiences, ensuring discreet and personalized service.
• Collaborated seamlessly with team members, maintaining high service standards.
• Executed precise order-taking and contributed to an upscale dining ambiance.
• Skillfully upsold menu items and promoted club events, boosting revenue.

• Delivered warm and hospitable welcomes to guests, addressing needs throughout dining experiences.
• Served food and beverages efficiently, anticipating guest requirements for optimal satisfaction.
• Maintained clean and organized work environments, adhering to health and safety regulations.
• Collaborated with servers, kitchen staff, and management to ensure seamless restaurant operations.

• Operated juicing equipment to extract juice from fruits and vegetables.
• Followed established recipes to create diverse juice blends.
• Ensured quality and consistency of juices through rigorous checks.
• Recommended juice options based on customer preferences.
• Maintained a clean, organized work area including all juicing equipment.
• Monitored juices for quality standards in taste, appearance, and temperature.

• On board & delivered exceptional client service to 200 customers per shift during peak times.
• Memorized over 80+ different menu items and helped guide guests to their ideal dining experience.
• Managed the POS & CRM system and entered 20+ orders per hour with zero errors.
• Helped train 12+ new staff to use the technical systems.
• Always doing about 50h or 60h per week but worked mainly over nights(10pm-6am,7am).

• Greeted and assisted customers in a friendly and professional manner.
• Took and fulfilled customer orders accurately and efficiently.
• Followed food safety guidelines and regulations.
• Operated cash registers and handled cash transactions accurately.
• Demonstrated excellent communication and problem-solving skills.

Greet and assist customers in a friendly and professional manner.

• Take and fulfill customer orders accurately and efficiently.
• Follow food safety guidelines and regulations.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure that orders are fulfilled promptly.
• Upsell products and services to customers as appropriate.
• Demonstrate excellent communication and problem-solving skills.
• Perform other duties as assigned by management.

• Input customer orders into POS system for efficient processing.
• Prepared and served food items according to standardized recipes for quality assurance.
• Fulfilled all orders promptly, ensuring high levels of customer satisfaction.
• Maintained clean and organized work environment to enhance safety and efficiency.
• Upsold products and services to customers, contributing to increased sales revenue.