ELIANA BALTAZAR
Peoria,AZ
Summary
Fulfillment professional with focus on accuracy and efficiency in order processing. Recent graduate with foundational knowledge in creating marketing campaigns and hands-on experience gained through academic projects. Proven ability to collaborate effectively within team to achieve operational goals. Recognized for adaptability and reliability in meeting shifting demands. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Good listening skills combined with an attentive and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Fulfillment Team Member
Target
Peoria, AZ
04.2022 - Current
- Assisted with the onboarding of new team members, serving as a mentor and resource for questions related to order processing procedures.
- Participated in ongoing training to stay current on industry trends and best practices for fulfillment operations.
- Ensured timely delivery of customer orders by
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Barista
Starbucks
Peoria, AZ
06.2021 - 04.2022
- Assisted with the onboarding of new team members, serving as a mentor and resource for questions related to order processing procedures.
- Participated in ongoing training to stay current on industry trends and best practices for fulfillment operations.
- Ensured timely delivery of customer orders by quickly picking and preparing orders while minimizing the number of items not found.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Associate Banker
Chase Bank
Peoria, AZ
06.2018 - 06.2021
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted high volumes of customers and remained poised and professional even in high-stress situations and when dealing with irate individuals.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
Fast Food Employee
Dairy Queen
Glendale, AZ
09.2016 - 04.2018
- Assisted with the onboarding of new team members, serving as a mentor and resource for questions related to order processing procedures.
- Participated in ongoing training to stay current on industry trends and best practices for fulfillment operations.
- Ensured timely delivery of customer orders by
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Bachelor of Arts - Communication & Media Studies
University of Massachusetts Global
Aliso Viejo05-2024
Associate of Arts - Graphic Design
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.2019
High School Diploma - undefined
Mountain Ridge High School
Glendale, AZ05.2017
Skills
- Attention to detail
- Quick learner
- Passionately customer-oriented
- Strong conflict resolution skills in a team setting
- Fast and efficient service worker
- Excellent work ethic
- Effective trainer
- Troubleshooting techniques
Timeline
Fulfillment Team Member
Target
04.2022 - Current
Barista
Starbucks
06.2021 - 04.2022
Associate Banker
Chase Bank
06.2018 - 06.2021
Fast Food Employee
Dairy Queen
09.2016 - 04.2018
High School Diploma - undefined
Mountain Ridge High School
Bachelor of Arts - Communication & Media Studies
University of Massachusetts Global
Associate of Arts - Graphic Design
Maricopa Community Colleges - Glendale Community College