Eliana Delgado
Stockton,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Registered Dental Assistant
Lumina Healthcare
Stockton, CA
09.2020 - 12.2025
- Working with patients in skilled nursing facilities, and providing dental care to residents of post-acute rehab settings, nursing homes, assisted living facilities, and long term acute care hospitals.
- Drive to and from healthcare facilities in company vehicle
- Load equipment, supplies, lab cases and charts into vehicle and transport to and from facilities
- Verify all equipment instruments, and supplies are accounted for before exiting facility.
- Assisted in training new dental assistants on office procedures.
- Managed schedule of 35+ patients per day.
- Verify patient identification prior to treatment
- Documented dental care services with careful charting in patient records.
- Updated patient records to keep all information current.
- Complied with infection-control policies and protocols to protect patient and employee well-being
- Set up schedules to coordinate smooth patient flow.
- Set up instruments, materials, and equipment necessary for each procedure.
- Prepared and administered anesthetic for dental procedures.
- Exposed dental diagnostic x-rays for dentist review.
Records Technician
Wheeler's Orthodontics
Stockton, CA
04.2019 - 01.2020
- Educated patients on techniques to optimize oral hygiene, control plaque, protect teeth and gums, and how to care for their retainers and braces.
- Taking diagnostic cast impressions, used to make retainers and tru-tains.
- Patient and treatment information recorded using Dolphin and Align software. Records for study/final models taken with pano and ceph. Accurately scanning patients using an iTero for Invisalign.
- Placing, ligating or removing arch wires, curing, power chain, placing elastics or separators and changing ties.
- Pouring and trimming models.
- Supported new and older patient's during the start of treatment, through adjustments, and debands.
- Assisted in outgoing lab cases/ lab slips.
Registered Dental Assistant
Western Dental & Orthodontics
Lodi, CA
10.2017 - 06.2019
- Prepare treatment rooms, instruments, and tray setups for dental procedures.
- Sterilize and disinfect instruments and equipment following OSHA guidelines.
- Perform coronal polish, sealants, apply fluoride, and cement SS temporary crowns, bleaching teeth.
- Mixing all dental materials/taking impressions.
- Chair side assisting in cleanings, extractions, fillings, crown prep/ delivery, dentures, relines.
- Assisted in outgoing lab cases/ lab slips.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
- Created dental x-rays using digital methods.
Sales Associate
Charlotte Russe
Stockton, CA
02.2017 - 08.2017
- Delivered exceptional customer service, fostering positive shopping experiences and enhancing customer loyalty.
- Assisted in merchandising and visual displays, ensuring alignment with brand standards and promotional strategies.
- Trained new associates on sales techniques and store policies, promoting a cohesive team environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Wet Seal
Stockton, CA
11.2014 - 05.2016
- Executed daily sales transactions accurately, maintaining cash register integrity and minimizing discrepancies.
- Led initiatives to enhance store layout, improving traffic flow and product visibility for increased sales opportunities.
- Collaborated with management to implement promotional campaigns, resulting in improved customer engagement and satisfaction.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Kids Club Associate
Fitness Evolution
Stockton
09.2013 - 10.2014
- Supervised children's activities, ensuring a safe and engaging environment.
- Maintained cleanliness and organization of kids club facilities and equipment.
- Trained new associates on safety protocols and activity management techniques.
- Monitored all activities to maintain maximum level of safety.
- Maintained control of building entry and exit points to guarantee child safety.
Sales Associate
GoodWill
Tracy, CA
05.2013 - 09.2013
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
Hairstylist
Super Cuts
Stockton, CA
03.2012 - 02.2013
- Executed haircuts, color treatments, and styling services to achieve desired results for diverse clientele.
- Developed strong client relationships, fostering loyalty through personalized consultations and follow-up services.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Diploma - Dental Assisting
United Education Institute
Stockton, CA10-2017
License - Cosmetology
Hollywood Beauty College
Stockton, CA08-2010
High School Diploma - undefined
Lincoln High School
Stockton, CA06-2009
Skills
- Inventory management
- Customer service
- Goal driven
- Positive customer engagement
- Strong communication and interpersonal skills
- Product knowledge
- Stocking and receiving
- POS system operations
Timeline
Registered Dental Assistant
Lumina Healthcare
09.2020 - 12.2025
Records Technician
Wheeler's Orthodontics
04.2019 - 01.2020
Registered Dental Assistant
Western Dental & Orthodontics
10.2017 - 06.2019
Sales Associate
Charlotte Russe
02.2017 - 08.2017
Sales Associate
Wet Seal
11.2014 - 05.2016
Kids Club Associate
Fitness Evolution
09.2013 - 10.2014
Sales Associate
GoodWill
05.2013 - 09.2013
Hairstylist
Super Cuts
03.2012 - 02.2013
High School Diploma - undefined
Lincoln High School
Diploma - Dental Assisting
United Education Institute
License - Cosmetology
Hollywood Beauty College